
Courses for beginners
There are 2 courses available in Melbourne Victoria for beginner learners with no prior experience or qualifications.
Certificate III in Retail
- There are no mandated entry requirements.








Certificate III in Business
- There are no mandated entry requirements.




Courses for experienced learners
There are no courses available in Melbourne Victoria for experienced learners with prior experience or qualifications.
Key questions
How can I become a e‑commerce assistant?
To become a e‑commerce assistant in Melbourne, you may want to consider completing the Certificate III in Retail. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Melbourne?
You can train to become a e‑commerce assistant by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Melbourne area that provide e‑commerce assistant training. The nearest campus is located right in the center of Melbourne. You can also study a e‑commerce assistant course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the e‑commerce assistant sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Retail Assistant
A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.
Retail Team Leader
A Retail Team Leader supervises staff, ensures sales goals are met, and provides excellent customer service while resolving issues.
Store Manager
A Store Manager oversees retail operations, managing staff, finances, and customer service while handling advertising and resolving issues.
Cashier
A Cashier processes payments, provides receipts, balances cash, and ensures adequate change while delivering excellent customer service.
Car Salesman
Car Salesmen assist customers in purchasing vehicles, providing advice, demonstrating features, organising finance, and processing transactions.
Retail Supervisor
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
Department Manager
A Department Manager oversees retail operations, sets sales targets, supervises staff, monitors stock, and organises promotions, requiring strong communication and problem-solving skills.
Retail Manager
A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.
Area Manager
An Area Manager oversees operations within a specific region, managing teams, finances, and customer service to ensure effective performance.
Regional Manager
A Regional Manager oversees operations across multiple branches in a specified area, focusing on efficiency, profits, and effective leadership.
Retail Executive
A Retail Executive manages retail operations, sets sales targets, analyses profits, and engages in marketing and strategic planning.
Cluster Manager
A Cluster Manager oversees daily operations across multiple stores, ensuring profitability, effective service, strong leadership, and problem-solving.
More about e‑commerce assistant courses in Melbourne
If you're looking to start a career in the burgeoning field of e-commerce, then exploring E-commerce Assistant courses in Melbourne is an excellent choice. Melbourne offers a diverse range of vocational education and training (VET) options suited for beginners, including the Certificate III in Business (BSB30120) and the Certificate III in Retail (SIR30216). These courses provide foundational skills in business operations and retail environments, making them ideal for aspiring e-commerce assistants. Training providers such as Greystone College and Spectra Training deliver these quality courses that equip students with the essential knowledge they need to succeed.
Completing an E-commerce Assistant course opens up various career paths in Melbourne's dynamic job market. Graduates may find themselves well-suited for roles such as Customer Service Representative, Retail Assistant, or even a Store Manager. With e-commerce rapidly expanding, opportunities in sectors like retail and customer service are flourishing. Meanwhile, roles such as Retail Team Leader and Department Manager await those who demonstrate strong leadership capabilities. Starting your training now allows you to gain the skills to take on these rewarding positions.
Melbourne's vibrant workforce continues to demand skilled e-commerce professionals, making it a perfect locale to pursue your education in this field. By enrolling in one of the E-commerce Assistant courses in Melbourne, you are laying the groundwork for a successful career in an industry at the forefront of the digital economy. With training from established providers like Greystone College and Spectra Training, you will gain valuable insights and hands-on experience to boost your employability. Explore your future by visiting the E-commerce Assistant courses offered in Melbourne today at Courses.com.au and take the next step towards a fulfilling career in e-commerce.
Further reading


Adapting to Change: AI and the Future of Jobs in Australia
19th August 2025