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Information Officer Courses in Sydney

Information Officers respond to queries about their organisation's products and services via phone, email, and social media, while also managing records and follow-ups.

    • 1.285 AI Exposure: High

      This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.

      Explore all careers
  • This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become an Information Officer in Sydney?

Get qualified to work as an Information Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Sydney

The following providers offer Information Officer courses in Sydney, New South Wales.
River Oak College
46425
1
Australian Skills Management Institute
32217
1
Australian College of Higher Studies
90924
1
North Metropolitan TAFE
52786
4
Regional Training Services Qld
40702
1
The Sydney Business and Travel Academy
90412
1
TAFE NSW
90003
5
Careers Training Centre
40557
1
Northern Beaches & Mosman College
90113
1
South Regional TAFE
52790
1
Australian Centre for Financial and Environmental Compliance
88151
1
Industry Training Alliance
46181
1

Common questions

In Australia, a full time Information Officer generally earns $1,450 per week ($75,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the industry.

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There are currently 95,300 Information Officers employed in Australia right now and this job role grew very strongly over the last 5 years. Information Officers work in all industries and employment sectors, often employed by big business and government organisations.

Source: Australian Government Labour Market Insights

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You can get started as an Information Officer with the Certificate III in Business Administration (keyboarding and admin skills) or the Certificate IV in Customer Engagement (conflict and communication skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft Applications (Word, Excel, Powerpoint) may also be helpful.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

Most popular information technology courses

10th July 2022

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

All information officer courses

Information Officer careers

If you're looking to build a career as an Information Officer in Sydney, you have a variety of options with numerous Information Officer courses in Sydney available. For those just starting out, beginner courses such as the Certificate III in Tourism and the Certificate III in Business Administration are excellent choices. These courses provide foundational skills necessary for a successful career in information management. In addition, the skill-enhancing course Maintain and Enhance Confidence in Public Service is also available for those seeking to boost their confidence in a public sector role.

For learners with prior qualifications seeking advanced knowledge, options like the Diploma of Library and Information Services and the Certificate IV in Library and Information Services are ideal. These courses are offered by reputable training providers such as NBMC and The Illawarra ITeC, ensuring high-quality education tailored for aspiring Information Officers in Sydney.

The Information Officer profession encompasses a range of fields, including business and business administration. Pursuing such courses increases your employability within these sectors. By choosing a course through a respected training provider like ITA, you can gain specialised skills relevant to a rapidly evolving job market. Equip yourself with the knowledge necessary for a thriving career with the available Information Officer courses in Sydney.