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Information Officer Courses in Victoria

Information Officers respond to queries about their organisation's products and services via phone, email, and social media, while also managing records and follow-ups.

How do I become an Information Officer in Victoria?

Get qualified to work as an Information Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Victoria

The following providers offer Information Officer courses in Victoria.
North Metropolitan TAFE
52786
4
Regional Training Services Qld
40702
1
TAFE NSW
90003
4
Careers Training Centre
40557
1
Swinburne University of Technology
3059
1
Box Hill Institute
4687
1
RMIT University
3046
1
South Regional TAFE
52790
1
Australian Centre for Financial and Environmental Compliance
88151
1

Common questions

In Australia, a full time Information Officer generally earns $1,450 per week ($75,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the industry.

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There are currently 95,300 Information Officers employed in Australia right now and this job role grew very strongly over the last 5 years. Information Officers work in all industries and employment sectors, often employed by big business and government organisations.

Source: Australian Government Labour Market Insights

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You can get started as an Information Officer with the Certificate III in Business Administration (keyboarding and admin skills) or the Certificate IV in Customer Engagement (conflict and communication skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft Applications (Word, Excel, Powerpoint) may also be helpful.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

Most popular information technology courses

10th July 2022

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

All information officer courses

Information Officer careers

If you are considering a career in public services and information management, the selection of Information Officer courses in Victoria offers an excellent starting point. With seven available courses catering to different experience levels, learners can choose from beginner courses such as the Certificate III in Tourism SIT30122 and the Maintain and Enhance Confidence in Public Service PSPETH009. For those with more experience, advanced options include the Diploma of Library and Information Services BSB50520, provided by VU, or the Certificate IV in Surveying and Spatial Information Services taught at RMIT University.

The Information Officer pathways available in Victoria not only enhance your qualifications but also open doors to numerous job roles within the management and support sectors. Graduates can explore exciting careers such as Operations Coordinator, Administration Manager, and Data Entry Operator, among others. By completing relevant training, you’ll be equipped with the necessary skills to thrive in dynamic work environments, contributing to effective information management and operations.

Victoria’s diverse educational institutions provide valuable resources for aspiring Information Officers, ensuring quality education that meets industry standards. Engaging with VU or RMIT University gives learners access to innovative training methods and real-world experience in information management. As you embark on your journey through the available Information Officer courses in Victoria, seize the opportunity to equip yourself with essential knowledge and skills for a rewarding career in this vital sector.

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