Shift Manager Courses
A Shift Manager supervises staff and operations at a dining venue, ensuring smooth service and excellent customer care during shifts.
AI Exposure
Medium
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Shift Manager
Get qualified to work as a Shift Manager with a course recognised across Australia. Speak to a training provider to learn more.
SIT60322
Estimated fee
From $11,000
Duration
12 months - 24 months
Study mode
On Campus, Online
Looking for a management role in restaurants, bars, clubs, or hotels? The SIT60322 Advanced Diploma of Hospitality Management (Food and Beverage) delivers a good mix of leadership, administration, and F&B operational skills. During your studies you will learn how to manage staff, departmental budgets, customer service, and business compliance. You’ll also gain hands-on skills for when you’re out on the floor: food and beverage matching, providing advice on Australian and imported wines, serving espresso c...
Career opportunities
Estimated fee
From $11,000
Duration
12 months - 24 months
Study mode
On Campus, Online
Find a provider
RII40320
Become a supervisor at an underground mine site with the RII40320 Certificate IV in Underground Metalliferous Mining Operations. This nationally recognised qualification will teach you how to lead a team and oversee a range of underground mining operations. Competencies include: monitoring environmental work practices, ensuring work is carried out in accordance with WHS policies, monitoring compliance systems, overseeing blasting and shot firing operations, maintaining site quality standards, and more. En...
Career opportunities
SIT50422
Duration
9 months - 24 months
Study mode
Blended, On Campus, Online
Gain hospitality leadership and F&B operational skills with the SIT50422 Diploma of Hospitality Management (Food and Beverage). This nationally recognised diploma is great for duty managers, Food and Beverage Managers, or even restaurant and cafe owners. During your studies you will learn how to roster and lead a team of staff, ensure business compliance, manage customer service, and oversee food and beverage operations. You’ll also gain hands-on technical skills in F&B service (depending on available ele...
Career opportunities
Duration
9 months - 24 months
Study mode
Blended, On Campus, Online
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CHCSS00084
Duration
4 weeks - 4 months
Study mode
Blended, Online
The CHCSS00084 Lead and Support Colleagues skill set aligns with the requirements for team leaders or managers who coordinate teams and support colleagues' wellbeing in stressful roles. This accredited course from the National Community Services Training Package is ideal for individuals in community services, including financial counselling, seeking to develop their leadership skills for career advancement.
Enquire now for a full list of entry requirements and available enrolment dates.
Career opportunities
Duration
4 weeks - 4 months
Study mode
Blended, Online
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Related career opportunities
Browse occupations related to Shift Manager.
Common questions
How much does a Shift Manager earn?
In Australia, a full time Shift Manager generally earns $1,969 per week ($102,388 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
What are the job opportunities for a Shift Manager?
There has been a strong increase in worker numbers in this profession over the last five years. There are currently 69,400 people employed in this industry in Australia and many of them specialise as a Shift Manager. Shift Managers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
How do I become a Shift Manager?
A Certificate IV in Hospitality is an ideal qualification if you’re planning a career as a Shift Manager. You’ll develop the skills to take on a supervisory role in the hospitality industry with topics including customer service, venue hygiene and team leadership. A Diploma of Hospitality Management or a Diploma of Hospitality Management (Food and Beverage) may also be appropriate.
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Studying an accredited tourism, travel and hospitality course is your first port of call to land your next dream job. Start today!
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More information
A Shift Manager oversees operations at a bar, restaurant or dining venue. You’ll supervise a team of staff during a particular shift and make sure the facility is running smoothly. Shift Managers deal with any issues that arise and ensure customers are being looked after. You might take bookings over the phone, check supplies are available when needed and attend to any special functions taking place.
Shift Managers must be highly organised and able to handle several tasks at one time. It’s important you can work well in busy periods and must show strong leadership with your team. Shift Managers should have strong customer service skills and must be able to communicate well. You’ll often have to work irregular hours such as nights, weekends and holidays.
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