Client Services Officer Courses in Canberra

Get the skills you need to take care of customer service with the BSB30120 Certificate III in Business (Customer Engagement). This nationally recognised qualification delivers communication, critical thinking and teamwork skills as well as customer specific competencies in marketing, social media, sales, and complaint resolution. Graduate ready for work on the help desk or better able to support your own work team. Enquire now for the full list of study units, graduation competencies, and enrolment opportunities.

The Bachelor of Business is one of Australia’s most popular degrees and a great way to begin your studies. You’ll begin with business essentials like law, economics, marketing, and management — then pursue a specialist major that supports your career aspirations. BBUS majors may include: accounting, leadership, HR, entrepreneurship, marketing, hospitality and tourism, logistics and supply chain management, finance, property, business analytics, sustainable business, and many more. This degree is very flexible and you can easily customise your skillset by completing a double degree or supporting major. Enquire now for entry requirements, full list of study majors, and universities near you that offer the Bachelor of Business.

A CHC51122 Diploma of Financial Counselling is a community service qualification for students seeking a career assisting clients experiencing financial issues and need help managing debt and liquidity. Students gain the skills they need to recognise and respond to crisis situations and build effective counselling relationships. Note: to receive this Diploma students require a minimum of 220 hours of practical work placement with a financial counselling agency. The CHC51122 Diploma of Financial Counselling is a nationally recognised training qualification and part of the official Community Services Training Package.