Courses for beginners
There are 3 courses available in Tweed Heads New South Wales for beginner learners with no prior experience or qualifications.
Recommended
BSB30120
Certificate III in Business (Customer Engagement)
On Campus, Online, Traineeship
12 - 18 months
$1,580 - $5,930
- There are no mandated entry requirements.
+ 2 more
SIR30316
Certificate III in Business to Business Sales
Online, Traineeship
12 - 18 months
$2,700
- There are no mandated entry requirements.
SIR30216
Certificate III in Retail (Customer Relationships Skill Set)
Traineeship
2 months
Unavailable
- There are no mandated entry requirements.
Alffie
Courses for experienced learners
There are 7 courses available in Tweed Heads New South Wales for experienced learners with prior experience or qualifications.
CHC52021
Diploma of Community Services
Blended, On Campus, Online, Recognition for Prior Learning
8 - 18 months
$3,000 - $9,900
- There are no mandated entry requirements.
CHC41115
Certificate IV in Employment Services
Blended, On Campus, Online, Traineeship
12 - 24 months
$3,082 - $5,500
- There are no mandated entry requirements.
Bachelor of Business
On Campus, Online
36 months
$55,200
- There are no mandated entry requirements.
Business Consultant
Business Services Manager
Business Specialist
+ 14 more
Change And Communications Manager
Management Consultant
General Manager
Head of Digital Strategy Transformation
Innovation Strategist
Art Dealer
Partnerships Manager
Operations Analyst
Strategy Manager
Inventory Planner
Business Process Analyst
Client Services Officer
Investment Banking Analyst
Company Director
Alphacrucis University College
CHC51122
Diploma of Financial Counselling
Online
6 - 12 months
Unavailable
- There are no mandated entry requirements.
BSB50520
Diploma of Library and Information Services
Blended
12 - 18 months
Unavailable
- There are no mandated entry requirements.
Key questions
How can I become a client services officer?
To become a client services officer in Tweed Heads, you may want to consider completing the Certificate III in Business (Customer Engagement). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Tweed Heads?
You can train to become a client services officer by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Tweed Heads area that provide client services officer training. The closest campus is 19km away from the center of Tweed Heads. You can also study a client services officer course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the client services officer sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about client services officer courses in Tweed Heads
Are you looking to kick-start your career as a Client Services Officer in the picturesque Tweed Heads region? With a thriving local job market and a variety of training providers, there has never been a better time to explore Client Services Officer courses in Tweed Heads. This vibrant area, located on the beautiful northern New South Wales coastline, offers several educational pathways to help you gain the skills needed in this exciting field.
For those who are new to the industry, there are numerous beginner courses that can help you get started. Consider enrolling in the Certificate III in Business to Business Sales (SIR30316), which provides foundational skills in sales and customer relations. Alternatively, the Certificate III in Business (Customer Engagement) (BSB30120) equips learners with essential customer service skills that can significantly enhance your employability in several roles, including Customer Service Officer and Customer Service Representative.
For more experienced individuals looking to advance their careers, there are various advanced courses available as well. The Diploma of Community Services (CHC52021) could open opportunities to work as a Customer Experience Manager or Service Delivery Manager. Additionally, the Certificate IV in Employment Services (CHC41115) will enhance your knowledge in providing assistance to job seekers, making you a strong candidate for roles such as Account Manager and Retention Specialist.
Several esteemed training providers deliver these Client Services Officer courses in Tweed Heads. The Australia Institute of Business and Technology (AIBT) and Alpha Crucis University College offer a range of qualifications tailored to meet the needs of aspiring Client Services Officers. By studying with these recognised institutions, you will receive quality education that is valued by employers across the region.
After completing a course, you will be well-prepared to take on various roles within the client services sector. Opportunities abound as you can find yourself applying for positions such as Customer Service Manager, Business Relationship Manager, or even higher-level roles such as Engagement Manager. The demand for skilled professionals in customer service is ever-growing, making now the perfect time to invest in your future through Client Services Officer courses in Tweed Heads.
Further reading
How to start a career in Legal Services
17th June 2021
