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Customer Service Representative Courses in Tweed Heads

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Tweed Heads?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Tweed Heads

The following providers offer Customer Service Representative courses in Tweed Heads, New South Wales.
River Oak College
46425
1
Academy Xi
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Cornzal
31663
2
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Precision Training
91808
2
Vocational Training Services
51843
2
Tubal
51679
2
Australia Unity Institute of Technology
2857
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
1 Education
6639
1
Alffie
41206
2
Learning Sphere
91718
1
Australian College of Higher Studies
90924
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
Key Institute
20855
1
Diocese of Lismore
45649
2
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Youth Development and Training
31892
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
TasTAFE
60142
1
Australian Health and Science Institute
40185
1
Australian Academy of Advanced Skills
45240
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

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To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you're looking to boost your career in the dynamic field of customer service, exploring the Customer Service Representative courses in Tweed Heads is an excellent place to start. With a variety of courses available, you can equip yourself with the essential skills needed to excel in customer engagement and retail operations. The Tweed Heads area offers a diverse range of training options that cater to different career aspirations within the customer service sector.

One notable training provider is AUIT, which offers the Certificate III in Retail. This qualification is designed to develop your skills in communication and problem-solving, making you an asset in any customer-facing role. Enrolling in courses offered by established Registered Training Organisations (RTOs) in Tweed Heads ensures that you receive high-quality education that meets industry standards.

The scope of career opportunities for Customer Service Representatives is vast and intricately linked to various fields of study such as Business, Retail, and Customer Engagement. Each of these categories includes specialised courses that can further enhance your understanding and skills in working with customers effectively. This multi-faceted approach will not only prepare you for current job roles but also help position you advantageously for future career growth.

Tweed Heads is strategically located near the New South Wales and Queensland border, making it a thriving hub for businesses. As a result, the need for proficient Customer Service Representatives is ever-growing. By pursuing customer service training in this area, you will be well-prepared to meet the demands of local businesses and serve a diverse clientele, which is essential for developing your professional reputation.

Customer Service Representative courses in Tweed Heads page. With 18 different courses listed, you have the flexibility to select the one that best fits your career goals. Investing in your education today can significantly enhance your prospects in the customer service field, paving the way for a successful and rewarding career.