How do I become a Customer Service Officer in Devonport?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Devonport
The following providers offer Customer Service Officer courses in Devonport, Tasmania.
MCI Institute
91088
1
Upskilled
40374
2
The Pharmacy Guild of Australia
0452
1
Pharmaceutical Society of Australia
122206
1
Chisholm Institute
0260
1
TAFE NSW
90003
1
River Oak College
46425
1
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
2
Australian College of Training
51269
1
Learning Partners
3397
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Nepean Community College
1223
1
Health Science Hub
52806
1
Global Training Institute
31192
1
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
Courses.com.au Team
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
Courses.com.au Team
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Courses.com.au Team
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- BSBOPS305 Process Customer Complaints
- AUR21120 Certificate II in Automotive Sales
- SIR30316 Certificate III in Business to Business Sales
- BSBTEC301 Design and Produce Business Documents
- FNS20120 Certificate II in Financial Services
- SITSS00088 Online Engagement for Small Business
- SFI30319 Certificate III in Seafood Industry (Sales and Distribution)
- LGA50120 Diploma of Local Government (Rates)
- 10856NAT Certificate IV in English Proficiency
- AUR21120 Certificate II in Automotive Sales (Outdoor Power Equipment Sales)
- TLIE2007 Use communications systems
- ICP31220 Certificate III in Print Communications
- HLTSS00065 Infection control Skill Set (Retail)
- 22646VIC Certificate IV in EAL (Further Study)
- BSBOPS404 Implement Customer Service Strategies
- BSB30415 Certificate III in Business Administration
- LGA30120 Certificate III in Local Government
- PSPETH009 Maintain and Enhance Confidence in Public Service
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- PSPGEN100 Manage Conflict
- SITHGAM023 Attend Gaming Machines
- LGA30120 Certificate III in Local Government (Rates)
- FWP20616 Certificate II in Timber Merchandising
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- ICT20120 Certificate II in Applied Digital Technologies
- 11040NAT Certificate III in Career Advancement
Customer Service Officer careers
Embarking on a career as a Customer Service Officer in Devonport is an excellent choice, thanks to the wide array of Customer Service Officer courses in Devonport available. With a total of 16 courses, including 15 beginner options for those with no prior experience, learners can choose from practical and relevant programs like the Certificate III in Business BSB30120 and the Certificate III in Community Pharmacy SIR30116. These courses are tailored to provide you with the foundational skills necessary for success in the customer service field, ensuring you're well-prepared for your future career.
Training providers such as TIAWA offer high-quality instruction in key areas that intersect with customer service roles, allowing students to learn directly from experienced professionals. Advanced learners can also explore options like the Certificate IV in Local Government LGA40120, which provides further insights and skills for those looking to advance their careers. Gaining a qualification in customer service not only opens doors to various job roles, such as Customer Service Manager and Customer Relationship Manager, but also positions you for success across multiple industries.
In addition to essential training, your career prospects in Devonport can be further enhanced by exploring related fields of study like Business courses and Customer Engagement. This comprehensive approach ensures that you develop the skills needed not just to become a competent Customer Service Officer but also to thrive as a Customer Service Representative or Client Services Officer. By investing in your education today, you can build a fulfilling career in customer service while contributing positively to your local Devonport community.
