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Reservations Agent Courses in Townsville

A Reservations Agent arranges travel bookings, including transport and accommodations, while providing excellent customer service and managing itineraries.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NSW
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Reservations Agent in Townsville?

Get qualified to work as a Reservations Agent with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Townsville

The following providers offer Reservations Agent courses in Townsville, Queensland.
North Metropolitan TAFE
52786
1
Regional Training Services Qld
40702
1
Brisbane Business and Hospitality Training
31983
2
Aurora Training Institute
32237
2
TAFE NSW
90003
2
Careers Training Centre
40557
3
College Australia
31222
1
South Regional TAFE
52790
1
National Skills
45438
1

Common questions

In Australia, a full time Reservations Agent generally earns $1,135 per week ($59,020 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen stable employment numbers over the last five years. There are currently 23,600 people working in this field in Australia and many of them specialise as a Reservations Agent. Reservations Agents may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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If you’re planning a career as a Reservations Agent, consider enrolling in a Certificate II in Tourism. This course will prepare you for a role in the tourism and travel industry and cover topics including customer service, working safely and communication. You could also consider a Certificate III in Tourism, a Certificate III in Travel, a Certificate I in Tourism (Australian Indigenous Culture) or a Certificate IV in Travel and Tourism.

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Further reading

Career spotlight: Hospitality professionals

17th September 2019

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10th November 2023

Most popular tourism and hospitality courses

26th July 2022

All reservations agent courses

Reservations Agent careers

If you aspire to kickstart a career in the travel industry, exploring the Reservations Agent courses in Townsville is an excellent first step. These courses provide you with essential skills and knowledge to thrive in roles such as a Reservations Agent, ensuring you're well-prepared for a dynamic work environment. In Townsville, training is offered by reputable providers like the Aurora Training Institute, which delivers the Certificate II in Tourism. This qualification lays the foundation for a successful career in tourism and hospitality, equipping you with the tools necessary for various job roles within the sector.

Studying the Reservations Agent courses in Townsville not only prepares you for the role of a Reservations Agent but also opens doors to other exciting career opportunities in the industry. Graduates may find themselves interested in becoming a Travel Agency Manager, Travel Consultant, or even a Travel Agent. These positions require similar skill sets in customer service, sales, and knowledge of travel operations, making the pathways fluid for students who complete their Reservations Agent training.

Another advantage of pursuing Reservations Agent courses in Townsville is the proximity to a vibrant tourism sector, encouraging practical experience. With roles such as a Tour Advisor or Tourism Officer, graduates can take their theoretical knowledge and apply it to real-world scenarios. Additionally, career advancements could lead you to positions like Airline Customer Service Agent or Tour Operations Manager, enriching your career trajectory within the expansive world of travel and tourism.

Whether you're starting your journey or looking to advance your career in the vibrant Townsville region, enrolling in Reservations Agent courses equips you with vital skills for success. With the support of providers like the Aurora Training Institute, you can also explore additional roles such as Reservations Manager or Tourism Consultant after completing your training. Embark on this fulfilling pathway with confidence and become an integral part of the tourism industry in Townsville!