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Tourism Officer Courses in Mackay

A Tourism Officer assists visitors by planning itineraries, making bookings, coordinating tours, and providing information at attractions.

    • AI Exposure: High

      This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.

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  • This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
      • VIC
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Tourism Officer in Mackay?

Get qualified to work as a Tourism Officer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Tourism Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The number of people working in this industry has grown strongly over the last five years. There are currently 4,700 people employed in this field in Australia and many of them specialise as a Tourism Officer. Tourism Officers may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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If you’re planning to work as a Tourism Officer, consider enrolling in a Certificate II in Tourism. This course covers a range of topics including customer service, communication, cultural sensitivity and avoiding cross-cultural misunderstandings. A Certificate I in Tourism (Australian Indigenous Culture), Certificate III in Guiding, Certificate III in Tourism or a Certificate IV in Travel and Tourism may also be suitable.

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Further reading

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Tourism Officer careers

If you're looking to kick-start your career in the vibrant tourism industry, there are numerous Tourism Officer courses in Mackay designed to equip you with the necessary skills and knowledge. Mackay, known for its stunning scenery and thriving tourism sector, offers a range of beginner courses that cater to those with no prior experience or qualifications. With four accessible options, you can set yourself on the path to success in a rewarding career.

Among the most sought-after choices is the Certificate III in Tourism SIT30122, a comprehensive program that provides learners with foundational knowledge in tourism operations. This course is ideal for those wanting to explore the diverse opportunities within the industry. Additionally, the Customer Service Skill Set SITSS00078 helps develop essential customer service skills that can significantly enhance your employability in this competitive field.

For those seeking to broaden their qualification repertoire, the Certificate II in Tourism SIT20122 offers an excellent starting point. This beginner-friendly program delves into the basics of the tourism sector, ensuring you gain a solid grounding for further progression. Alternatively, the Certificate III in Tourism (Holiday Parks and Resorts) SIT30122 focuses specifically on a niche of the tourism market, providing specialised knowledge for those interested in managing holiday parks and resorts in the Mackay region.

Enrolling in one of the Tourism Officer courses in Mackay not only enhances your skills but also connects you with local industry networks, paving the way for exciting career opportunities. With the picturesque beaches and vibrant attractions that Mackay has to offer, this is the perfect backdrop for a burgeoning career in tourism. Explore the courses available today and take the first step towards an exhilarating journey in the tourism sector.