Master of International Tourism and Hospitality Management in Newcastle

Get started in marketing with the BSB40820 Certificate IV in Marketing and Communication. This nationally recognised qualification can be your entry point into a marketing role, or great for managers and small business owners who need the skills to increase their sales and outreach. The course covers: co-ordinating marketing activities, analysing consumer behaviour, carrying out market research, creating digital content, presenting your ideas and research, developing social media strategies, and more. You will also improve your overall skills in writing and critical thinking. Enquire now for the list of study units, graduation competencies, and upcoming enrolment dates.

Become a commercial cleaner with the CPP30321 Certificate III in Cleaning Operations. This nationally recognised qualification will teach you how to properly clean and sanitise commercial premises for clients using the latest equipment, techniques, and infection controls. You’ll learn how to use chemicals safely and maintain cleaning stores, while gaining specialist skills in any of the following areas: interior and exterior cleaning, residential and accommodation services, manufacturing and food processing, operations and safety. Enquire now for the full list of study units, elective choices (and their availability) and upcoming enrolment dates.

Get started in the hospitality industry with the SIT30622 Certificate III in Hospitality. With this nationally recognised qualification you could work in bars, coffee shops, nightclubs, hotels, resorts, casinos, events and festivals. You’ll gain skills in communication and customer service and choose electives that support your career interests: food and beverage service, cooking, guest services, gaming, barista services, administration and customer service. Enquire now for the full list of elective choices and their availability, plus training providers near you who deliver this qualification.

Get started in the administration department with the BSB30120 Certificate III in Business (Administration). This nationally recognised qualification will teach you communication, teamwork and critical thinking skills, and you’ll graduate able to process the payroll and financial transactions, organise schedules, purchase goods and services, and maintain business resources. Enquire now for the list of entry requirements, enrolment dates, and your eligibility for subsidised training.

Get the skills you need to take care of customer service with the BSB30120 Certificate III in Business (Customer Engagement). This nationally recognised qualification delivers communication, critical thinking and teamwork skills as well as customer specific competencies in marketing, social media, sales, and complaint resolution. Graduate ready for work on the help desk or better able to support your own work team. Enquire now for the full list of study units, graduation competencies, and enrolment opportunities.

The SIS30122 Certificate III in Sport, Aquatics and Recreation prepares individuals for roles in maintaining grounds, providing customer service, and offering administrative support within the industry. This qualification equips learners with the skills and knowledge needed to deliver recreational services independently under limited supervision, following established plans and procedures. Specialisations in customer service, recreation, lifeguarding, and swim teaching are optional but enhance career prospects in diverse sport, aquatic, and recreation organisations, including commercial, non-profit, community, and government sectors. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates.

If you love travelling the planet why not become a travel consultant with the SIT30222 Certificate III in Travel? This nationally recognised training course opens the door to jobs with call centres, cruise lines, airlines, corporate travel companies, and travel agencies. Skills include: using computer reservation systems, providing advice on Australian and international destinations, arranging international flights and travel, making bookings, preparing quotes, engaging with customers, and more. Enquire now for the full list of study units, travel career outcomes, and upcoming enrolment opportunities near you.

Want a supervisor’s role in the hospitality industry? How about enrolling in the SIT40422 Certificate IV in Hospitality? This nationally recognised qualification will develop your skills in leadership, communications, and customer services and qualifies you for departmental roles in hotels, clubs, restaurants, and casinos. The course offers specialist electives to support your career interests. Choose from: food and beverage, front office and portering, events, food safety, gaming, kitchen operations, computer operations and ICT, stock and cellar operations, security, office skills, and more. Enquire now for the full list of study units, elective choices (and their availability), and training providers who offer this qualification.

Do you work in hospitality food and beverage and need the skills to maintain the organisation’s food safety program? The SITSS00069 Food Safety Supervision Skill Set is a nationally recognised mini-course that will teach you how to keep food safe for human consumption during preparation, storage, display, and service. You’ll also learn safe food handling practices that comply with the Australia New Zealand Food Standards Code. The course also covers: food disposal, single use items, temperature controlled food, critical control points, non-conforming practices, and more. Enquire now for the full list of entry requirements, food safety supervisor career outcomes, and upcoming enrolment opportunities near you.

The SIS50122 Diploma of Sport, Aquatics and Recreation Management provides students with the essential skills and knowledge needed to manage recreation facilities or services in the sport and fitness industry. This qualification is ideal for those seeking roles as managers in fitness centres, sporting complexes, leisure centres, or community recreation facilities. Specialisations in customer service, facility operations, and program services are available but not mandatory. Graduates are well-prepared for diverse management opportunities within the industry. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates.