Undergraduate Certificate of Hotel Operations

The Undergraduate Certificate of Hotel Operations prepares you for a career in the hospitality sector, focusing on hotel and resort operations. You'll learn essential service skills from front office to food and beverage service, with a strong emphasis on customer service. Gain practical experience in dedicated service environments while studying fundamental management principles. Acquire knowledge in room division and hands-on experience with industry tools for accommodation reservation.

Career opportunities

SITSS00078

Customer Service Skill Set

Develop skills that will enable you to provide quality customer service when working in any sector of the tourism, travel and hospitality industry. Enquire now for the full list of entry requirements and upcoming enrolment opportunities near you.

Career opportunities

General English

The General English course is student-centred and outcome-based, designed to equip students with the necessary skills and knowledge for competent performance in further studies. It also aims to develop students' confidence in communicating in English within an English-speaking environment. This course provides comprehensive language training that enhances both academic and practical language use, preparing students for successful interactions in various contexts.

Career opportunities

CPP30321

Certificate III in Cleaning Operations

Become a commercial cleaner with the CPP30321 Certificate III in Cleaning Operations. This nationally recognised qualification will teach you how to properly clean and sanitise commercial premises for clients using the latest equipment, techniques, and infection controls. You’ll learn how to use chemicals safely and maintain cleaning stores, while gaining specialist skills in any of the following areas: interior and exterior cleaning, residential and accommodation services, manufacturing and food processi...

Career opportunities