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Retail Assistant Courses in Canberra

A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

      Explore all careers
  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Retail Assistant in Canberra?

Get qualified to work as a Retail Assistant with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Canberra

The following providers offer Retail Assistant courses in Canberra, Australian Capital Territory.
TAFE NSW
90003
6
Workplace Training Strategies
21859
2
GEM College of International Business
0366
1
Vocational Training Services
51843
2
Institute of Research and Learning
6235
1
Alffie
41206
1
Learning Sphere
91718
1
Reach For Training
91280
2
College Australia
31222
2
Australian Training Plus
91434
1
ETC Training Solutions
6998
2
Regional Training Services Qld
40702
2
ARC Training
91007
1
VERTO
6971
3
SWC Training
4567
1
Dynamic Learning Services
40467
1
Australian College of Training
51269
2
North East Vocational College
40222
1
Sureway
91058
1
Training Institute Australasia
52612
2
Australian Salesmasters Training
6854
2
HITsa Training and Employment
40200
1
Key Institute
20855
1
Tubal
51679
2
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
The Pharmacy Guild of Australia
0452
1
Pharmaceutical Society of Australia
122206
1
Chisholm Institute
0260
1
North Metropolitan TAFE
52786
1
Careers Training Centre
40557
1
South Regional TAFE
52790
2
Australian College of Higher Studies
90924
1
Gold Coast Beauty College
40816
1
Gold Coast Training College
40816
1
Australasian Beauty Therapy Academy
88178
1
Flowers to Impress
46077
1
The College of Health and Fitness
30798
2
Murray ACE Training Solutions
3776
1
Simple Solutions Training Services
45716
1

Common questions

In Australia, a full time Retail Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a decrease in employment numbers in recent years. There are currently 474,000 people employed as a Retail Assistant in Australia compared to 519,600 five years ago. Retail Assistants may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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If you’re interested in a career as a Retail Assistant, consider enrolling in a Certificate II in Retail. You’ll develop a range of skills required in a retail environment such as communication, personal presentation and responding to security risks. You could also specialise your skills with a Certificate II in Retail Services (Food Speciality) or a Certificate II in Retail Cosmetics.

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Further reading

Most popular retail courses

21st July 2022

What can you do with a Certificate III in Retail?

13th October 2020

How to start a career as a Personal Assistant

2nd December 2021

All retail assistant courses

Retail Assistant careers

If you're considering a career in retail, there are numerous Retail Assistant courses in Canberra designed to equip you with the relevant skills and knowledge. With a total of 28 courses available in the Canberra area, you'll find options suited to beginners as well as advanced learners. For those new to the field, popular beginner offerings include the Certificate II in Retail Services and the Certificate III in Retail. These courses focus on essential skills that will prepare you for various roles within the retail industry.

Canberra boasts several reputable training providers delivering high-quality education in retail. Institutions such as the Pharmacy Guild of Australia offer specialisations like the Certificate III in Community Pharmacy, while the Canberra Institute of Technology (CIT) and TAFE NSW provide a comprehensive selection of courses tailored to meet the needs of aspiring retail assistants. Whether you are looking to enhance your customer service skills through the Customer Service Skill Set or delve into the specifics of beauty retail with the Certificate II in Retail Cosmetics, the opportunities are plentiful.

For experienced individuals seeking to advance their careers, you can opt for qualifications like the Certificate IV in Floristry. This qualification reflects the potential for growth in the retail sector and shows how varied this industry can be. By pursuing any of these Retail Assistant courses in Canberra, you are positioning yourself to excel in an array of retail environments while gaining valuable hands-on experience through practical training offered by esteemed providers like the Australasian Beauty Therapy Academy (ABTA). Start your journey today, and discover a rewarding career in retail!