Tourism, Travel and Hospitality Courses in Rockhampton

The Certificate III in Cleaning Operations is for commercial cleaners and domestic staff wanting the latest in cleaning techniques, chemical safety, and industrial equipment. You’ll be learning the finer arts of cleaning window coverings, glass surfaces, wet areas, furniture and fittings, as well as preparing rooms for residents and guests. And you’ll graduate equipped to clean a range of public venues, food-service, and community premises that require strict infection controls and building security. Enquire now for a full list of units and enrolment requirements. Learn more.

The BSB50120 Diploma of Business is for business leaders and unit managers needing a hands-one qualification that supports their actual job role. This nationally recognised diploma builds on your existing skills and allows you to specialise in one of nine different areas — operations, leadership, organisational development, compliance, sales, digital and data, procurement, records and information management, or evaluation. You’ll graduate with greatly improved confidence, critical thinking and communication skills. Enquire now for the unit list in each of the nine specialisation areas and upcoming enrolment opportunities. Learn more.

The Certificate III in Hospitality is perfect for students wanting to work at restaurants, hotels, motels, clubs, pubs, cafes or coffee shops. Students will gain skills essential to the hospitality industry including workplace hygiene and food safety, customer service and providing advice to visitors and diners. Learn more.

Need a business diploma that refines your skills in marketing, sales, and client relationships? Try the BSB50120 Diploma of Business (Business Development). This nationally recognised diploma will teach you how to evaluate market opportunities, lead communication in the workplace, manage business resources, manage budgets and financial plans, forecast international market and business needs, and much more. Enquire now for the list of study units, entry requirements, and upcoming enrolment dates. Learn more.

If you need business skills to launch your startup or open a new business try the BSB40320 Certificate IV in Entrepreneurship and New Business. This nationally recognised qualification will help you develop a business plan and establish the level of risk management, compliance and financing required to get your business off the ground. The course covers: financial planning, marketing new business ventures, recruitment and onboarding, product promotion, customer service strategies. Enquire now for the list of graduation competencies, entry requirements, and enrolment centres near you. Learn more.

The Certificate IV in Hospitality (SIT40416) is perfect for students working in supervisory roles at contemporary hospitality venues. You’ll gain core skills in customer service, venue hygiene, and team leadership while honing industry specific knowledge in your own interest area: food and beverage, gaming, events, service excellence, or housekeeping. Enquire now for a course outline and elective choices. Learn more.

The BSB50120 Diploma of Business (Operations) is for anyone in a business service role and requires hands-on operational skills. This nationally recognised training course will teach you how to manage budgets, financial plans, financial compliance, payroll, business resources, recruitment and onboarding, records and administrative systems. You’ll also gain management level skills in critical thinking, leadership, communication. Enquire now for the full list of study units, entry requirements and enrolment centres near you. Learn more.

Do you love the energy and excitement of special events like concerts, conferences, and sports matches? A Certificate III in Events SIT30516 is your entry-level essential to working with event and exhibition management companies. The course will introduce you to the events industry and will teach you how to plan in-house events and functions; process and monitor event registrations using a computerised reservation system; and work with a diverse team of colleagues. Enquire now for a full list of units and funding eligibility. Learn more.

The Diploma of Hospitality is a pathway to work in any sector of the hospitality industry as a departmental manager and supervisor or even for small business owners of restaurants, hotels and tourist outlets. Students will gain essential management skills in leadership, time management, rostering, business writing and communication. Upon graduation, students will be able to confidently navigate a hospitality environment, manage customer service and implement high standards of food and beverage service. Learn more.

The Certificate III in Tourism provides a pathway to work in many tourism industry sectors or employers including tour operators, booking agents, visitor information centres, attractions, cultural and heritage sites and large theme parks. Students will gain valuable skills in group communication, presentation techniques, proactively selling tourism, hospitality and event products and showing social and cultural sensitivity. Learn more.

The Certificate III in Travel (SIT30216) is perfect for students wanting a career in retail travel or to work for employers that specialise in corporate tours both in Australia and Internationally. Students begin their studies gaining knowledge foundational to the tourism and travel sector, then learn the key skills required to sell tourism products and services. This is a practical qualification and students graduate knowing how to provide advice on Australian and International travel destinations; prepare quotes; book airfares and other supplier products; use a computerised reservation system; and process travel documents. The Certificate III in Travel SIT30216 is a nationally recognised training qualification and part of the official Tourism, Travel and Hospitality Training Package. Learn more.

A Certificate III in Commercial Cookery SIT30816 is the standard qualification for chefs and commercial cooks working in Australian hospitality venues. The training is hands-on and students graduate knowing the basic methods of preparing and cooking chicken, seafood, meat, fruit and vegetables, eggs, appetisers, salads, desserts, cakes and pastries. The Certificate III in Commercial Cookery SIT30816 is a nationally recognised training qualification and part of the official Tourism, Travel and Hospitality Training Package. Learn more.

The Advanced Diploma of Event Management (SIT60216) is for anyone wanting to be at the cutting edge of contemporary events, conferences, exhibitions, and corporate functions. It’s a nationally recognised qualification with a heavy focus on planning, feasibility, risk, budgeting and compliance — and students gain a range of administrative and hands-on skills. Graduate a confident event manager equally able to prepare a complex feasibility report or manage the event staging. Enquire now for the course schedule and your eligibility for concessions and student loans. Learn more.

The SIT60116 Advanced Diploma of Travel and Tourism Management qualifies you for managerial roles in Australia’s tourist and travel industries. This high-end diploma teaches you a management approach to risk management, business planning, diversity management, business writing, customer service, budgeting, regulatory compliance, leadership, WHS, and marketing. You will also gain additional skills in specialisation areas: travel coordination, tourism delivery, administration, crisis management, eBusiness, finance, HR, public relations, planning and product development. Enquire now for the list of specialisation areas (and availability), entry requirements, and opportunities for enrolment. Learn more.

The Diploma of Retail Leadership (SIR50116) is perfect for retail business owners or departmental managers wanting to learn business sales strategies to deliver profitable results. The course is made up of 10 units with an overall focus on retail strategic planning and the leadership skills that drive profitability. Students gain real skills in managing budgets, reducing labour costs and implementing activities that improve the overall financial performance of the business. To enrol in this course students must already hold a Certificate IV in Retail Management or have relevant work experience and employment history (to be deterimined by your chosen course provider). The Diploma of Retail Leadership (SIR50116) is a nationally recognised training qualification and part of the official Retail Services Training Package. Learn more.

The Diploma of Travel and Tourism Management (SIT50116) is an advanced qualification for people needing a practical mix of administration, leadership, and travel marketing skills. Over 18 months of part-time study you’ll be learning how to manage and market a tour operation or travel agency. Study topics include customer service, conflict resolution, communication, leadership, financial management, selling tourism products and services. Enquire now for a list of elective choices, delivery options (classroom or online), and the next batch intake dates. Learn more.

Qualify as a Commis Chef, Chef de Partie, or Patisserie Chef with this fantastic Certificate IV in Commercial Cookery. Learn to prepare contemporary dishes using basic cooking methods — as well as the latest international techniques for meat, poultry, seafood, vegetables, cakes, pastries, breads, and stunning desserts. Students enrolled in this nationally recognised training course complete modules online as well as attend (in-person) lectures and guided practice sessions. Enquire now for the latest enrolment dates. Learn more.

Ever thought about opening your own commercial cleaning business? This course is definitely for you! The Certificate IV in Cleaning Management delivers the skills you need to run a modern cleaning business that uses the latest cleaning techniques, chemicals, and equipment. By graduation you’ll know exactly how to schedule and monitor cleaning tasks, manage your team of cleaners, implement and monitor strict infection controls, and maintain the security and privacy of your clients’ premises. Enquire now a full course list and enrolment opportunities. Learn more.

Get an operational role in the Australian tourism sector with the SIT40116 Certificate IV in Travel and Tourism. This nationally recognised qualification introduces you the tourism and travel industry and fine-tunes your skills in customer service, communication, conflict resolution, and cultural awareness. You’ll also have the opportunity to specialise in a wide range of employment areas: bookings and travel services, tour guiding, team leadership, business administration, foreign languages, and public relations. Enquire now for the full list of study units, entry requirements, and upcoming enrolment dates. Learn more.

A Certificate II in Hospitality (SIT20316) is an entry-level qualification focusing on the essential skills for working at any hospitality venue. Students learn how to stay safe at work while abiding by the laws relevant to the hospitality workplace. This course places a strong emphasis on interpersonal skills and communication, so students graduate with a better understanding of how to interact with customers, work effectively with their co-workers, and show social and cultural sensitivity. The Certificate II in Hospitality (SIT20316) is a nationally recognised training qualification and part of the official Tourism, Travel and Hospitality Training Package. Learn more.

Enrol in a Certificate II in Tourism (SIT20116) to learn the essential knowledge required on a daily basis to work in the tourism and travel industry. This is an entry-level qualification and a pathway to the tourism sector. Students gain practical skills in customer service, staying safe at work, and communication. Most especially communicating while showing social sensitivity and avoiding cross cultural misunderstandings. The Certificate II in Tourism (SIT20116) is a nationally recognised training qualification and part of the official Tourism, Travel and Hospitality Training Package. Learn more.

A Certificate II in Kitchen Operations SIT20416 is a practical qualification and provides the foundational skills and food safety knowledge expected of workers in Australian commercial kitchens. Students learn basic food preparation, working with perishables, cleaning food premises and equipment, and working as part of a catering team. The Certificate II in Kitchen Operations SIT20416 is a nationally recognised training qualification and part of the official Tourism, Travel and Hospitality Training Package. Learn more.

The SIS20419 - Certificate II in Outdoor Recreation is a Nationally Recognised Training (NRT) qualification. Please make an enquiry to find out more about the course such as government funding options, study modes and duration. Learn more.

Become a commercial cleaner with the CPP20617 Certificate II in Cleaning. This nationally recognised qualification will teach you how to clean and remove stains from carpet, hard floors, furniture and glass surfaces. The course also covers chemical safety, maintaining stores, and using cleaning equipment. Enquire now for the next batch intake dates and training centres. Learn more.

Are you looking to start your own business — or assist in the development of a larger startup? You need the BSB30220 Certificate III in Entrepreneurship and New Business. This nationally recognised qualification will help you investigate new business opportunities, organise finances, and develop a working business plan. You’ll also learn the critical compliance requirements of new business ventures in Australia, and graduate with an arsenal of administration skills. Enquire now for the list of study units, enrolment dates, and training centres near you. Learn more.

Begin a career in your favourite outdoor activity with the Certificate III in Outdoor Leadership (SIS30619). This nationally recognised qualification will give you the confidence to co-ordinate a group activity as well as interpret the weather and environmental conditions, operate communications equipment, maintain equipment, manage group safety, and respond to an emergency. Choose career electives in abseiling, bushwalking, climbing, cycle touring, horse riding, 4WD, fishing, kayaking, canoeing, rafting, sailing, snorkeling, surfing, windsurfing, paddle boarding, or caving. Enquire now to find out the scope of different electives and the opportunities for enrollment. Learn more.

Become a cook or catering assistant with the SIT30916 Certificate III in Catering Operations. This nationally recognised qualification prepares you for work in a commercial kitchen, following food handling, health, and hygiene requirements. The course covers: working in a team, preparing and presenting dishes using basic cooking methods, food safety and infection controls, cleaning and sanitising premises and equipment, working with perishables, kitchen safety. You’ll also have the opportunity to learn a range of food or beverage preparation techniques, choose from: patisserie, wine and beverages, meat, seafood, soups and sauces, vegetables, poultry and much more. Enquire now for the list of graduation outcomes, study unit availability, and upcoming enrolment dates. Learn more.