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Tourism, Travel and Hospitality Courses in Mackay

Gain practical skills in tourism, travel planning, and hospitality management.

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Popular Tourism, Travel and Hospitality Courses in Mackay

SIT31021

Certificate III in Patisserie

Estimated fee

From $2,060

Duration

6 months - 3 years

Study mode

Apprenticeship, Blended, On Campus, Online, RPL, Traineeship

Become a qualified pastry chef with the SIT31021 Certificate III in Patisserie. With this fantastic qualification you’ll have the skills to create fantastic bread and yeast products as well as specialist cakes, pastries, petit fours, biscuits and cookies, confectionary, and desserts. The course also covers: perishable stock control, modern cooking methods, kitchen hygiene and safety, food preparation equipment, planning and costing recipes. Enquire now for the full list of entry requirements, patisserie c...

Career opportunities

Estimated fee

From $2,060

Duration

6 months - 3 years

Study mode

Apprenticeship, Blended, On Campus, Online, RPL, Traineeship

Find a provider

BSB30120

Certificate III in Business (Customer Engagement)

Estimated fee

From $1,580

Duration

6 months - 24 months

Study mode

Blended, Distance, On Campus, Online, RPL, Traineeship

Get the skills you need to take care of customer service with the BSB30120 Certificate III in Business (Customer Engagement). This nationally recognised qualification delivers communication, critical thinking and teamwork skills as well as customer specific competencies in marketing, social media, sales, and complaint resolution. Graduate ready for work on the help desk or better able to support your own work team. Enquire now for the full list of study units, graduation competencies, and enrolment opportunities.

Career opportunities

Estimated fee

From $1,580

Duration

6 months - 24 months

Study mode

Blended, Distance, On Campus, Online, RPL, Traineeship

Find a provider

FNS40222

Certificate IV in Accounting and Bookkeeping

Estimated fee

$0 - $1,099

Duration

4 weeks - 18 months

Study mode

Blended, On Campus, Online, RPL, Traineeship

Become a registered BAS Agent with the FNS40222 Certificate IV in Accounting and Bookkeeping. This nationally recognised qualification meets the requirements of the Tax Practitioner’s Board (TPB) and will teach you how to prepare and lodge business activity statements (BAS) and take care of bookkeeping functions for Australian business clients. The course covers: designing and using spreadsheets, setting up computerised accounting systems, processing financial transactions, preparing reports and financial...

Career opportunities

Estimated fee

$0 - $1,099

Duration

4 weeks - 18 months

Study mode

Blended, On Campus, Online, RPL, Traineeship

Find a provider

SIT30222

Certificate III in Travel

Estimated fee

From $4,500

Duration

6 months - 24 months

Study mode

Blended, On Campus, Online, Traineeship

If you love travelling the planet why not become a travel consultant with the SIT30222 Certificate III in Travel? This nationally recognised training course opens the door to jobs with call centres, cruise lines, airlines, corporate travel companies, and travel agencies. Skills include: using computer reservation systems, providing advice on Australian and international destinations, arranging international flights and travel, making bookings, preparing quotes, engaging with customers, and more. Enquire n...

Career opportunities

Estimated fee

From $4,500

Duration

6 months - 24 months

Study mode

Blended, On Campus, Online, Traineeship

Find a provider
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Course providers in Mackay

The following providers offer Tourism, Travel and Hospitality courses in Mackay, Queensland.

Provider name

Qualify

RTO code

41114

Courses available

3

RTO code

2857

Courses available

14

Provider name

Spectra Training

RTO code

21356

Courses available

8

RTO code

30392

Courses available

22

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Tourism, Travel and Hospitality

Studying an accredited tourism, travel and hospitality course is your first port of call to land your next dream job. Start today!

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Accommodation

Specialise in hotel management and guest relations, and play a key role in creating memorable experiences for travellers. Education pathways for domestic and international students.

Career opportunities

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Cookery and Catering

Acquire skills to delight palates and cater to diverse tastes, from bustling kitchens to grand events. Education pathways for domestic and international students.

Event Management

Learn to create memorable experiences, from intimate gatherings to grand corporate events. Education pathways for domestic and international students.

Career opportunities

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Career opportunities

Popular careers in Tourism, Travel and Hospitality include roles such as:

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Common questions

What is the difference between an apprenticeship and a traineeship?

An apprenticeship typically involves learning a trade (e.g plumbing, hairdressing) over 1 to 4 years and results in a qualification as a tradesperson.

A traineeship focuses on non-trade skills (such as office administration, IT, hospitality), takes 1 to 2 years, and generally leads to a Certificate II or higher.

Who can become an apprentice or trainee?

No previous qualifications are required to become an apprentice or trainee, and anyone who is of legal working age in their state or territory is eligible.

This includes:

  • School leavers
  • Career changers
  • People re-entering the workforce

What are the benefits for employers?

There are several benefits for employers who choose to take on apprentices and trainees. They include:

  • Access to the latest skills and training
  • Financial incentives and subsidies
  • Opportunity to shape a motivated, loyal workforce
  • Enhanced workplace culture by hiring for attitude and training for skill
  • Competitive advantage and improved compliance

Can existing staff undertake an apprenticeship or traineeship?

Yes! Apprenticeships and traineeships can be used to upskill current employees, supporting their professional development while meeting your business’s changing needs.

What obligations do employers have?

In addition to standard employment entitlements (fair pay, safe workplace, leave, super), employers must provide:

  • Structured training opportunities
  • Time off to attend training
  • Support to help the apprentice or trainee complete their qualification

How do I find the right apprentice or trainee?

To find a suitable apprentice or trainee for your business, you can:

  • Advertise (online, paper, community boards)
  • Connect through a Registered Training Organisation (RTO)
  • Contact a Group Training Organisation (GTO)
  • Work with an Apprentice Connect Australia Provider
  • Offer a traineeship to an existing employee

What is an Apprentice Connect Australia Provider?

An Apprentice Connect Australia Provider is part of a free national service that:

  • Helps match businesses with apprentices/trainees
  • Provides guidance on obligations and incentives
  • Manages training contracts and registration

Are there any financial incentives for businesses?

Yes, these may include:

  • One-off payments
  • Wage subsidies
  • Training cost support
  • Payroll tax exemptions
  • Workers’ compensation discounts

You can access the Australian Government Incentives Explorer to find out what your business may qualify for.

Do apprentices and trainees receive financial support too?

Apprentices and trainees may be eligible for:

  • Living away from home allowances
  • Tool allowances
  • Travel support
  • Other government assistance depending on the trade or industry

You can access the Australian Government Incentives Explorer to find out what you may be eligible for.

Can an apprenticeship or traineeship give my business a competitive edge?

Absolutely. By integrating the latest skills, upskilling your team, and supporting staff career progression, your business can stay ahead in a fast-evolving marketplace.

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