This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
Browse occupations related to Concierge
If you are looking to enhance your career in the hospitality sector, exploring Concierge courses in Western Australia is an excellent choice. These courses provide essential skills and knowledge necessary for excelling in the concierge role, a pivotal position in the tourism and hospitality industry. With Western Australia being a prime tourist destination, acquiring expertise as a concierge can open doors to exciting job opportunities in high-end hotels and resorts throughout the region. By enrolling in these courses, you set yourself on a path toward a fulfilling career within the broader field of Tourism, Travel and Hospitality courses that thrive in this vibrant locale.
In addition to teaching you the intricate details of concierge services, these courses often include insights into related roles that may pique your interest. Positions such as Hotel Manager, Hotel Porter, and Housekeeper are vital in maintaining the standard of service expected in the hospitality sector. For example, exploring roles like Hotel Manager or Hotel Porter can provide you with a comprehensive understanding of the industry while expanding your career possibilities within Western Australia’s bustling tourism landscape.
Moreover, enhancing your qualifications through recognised Accommodation courses can further solidify your standing as a key player in hotel management and customer service. As a prospective concierge, you will learn how to anticipate and cater to guests’ needs, putting you in prime contention for career advancement amongst various roles, such as Front Office Supervisor or Housekeeping Manager. Enrolling in concierge courses in Western Australia not only provides a strong foundation for your career but also links you with an extensive network of professionals dedicated to enhancing guest experiences across this beautiful state.