How do I become a Service Desk Analyst in New South Wales?
Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in New South Wales
The following providers offer Service Desk Analyst courses in New South Wales.
Upskilled
40374
5
MCI Institute
91088
1
Lumify Learn
45994
3
Academy IT
40358
1
HiTech Institute Australia
46182
1
Abbey College Australia
91136
1
Common questions
In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.
Courses.com.au Team
Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.
Source: Australian Government Labour Market Insights
Courses.com.au Team
Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.
Courses.com.au Team
Related career opportunities
Browse occupations related to Service Desk Analyst
Further reading
What Skills Does a Data Analyst Need?
25th November 2022
Career Spotlight: Computer Network Professionals
26th November 2019All service desk analyst courses
- ICT30120 Certificate III in Information Technology (Basic Cloud Computing)
- ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness)
- ICT40120 Certificate IV in Information Technology
- ICT60220 Advanced Diploma of Information Technology
- ICT30120 Certificate III in Information Technology
Service Desk Analyst careers
For those seeking to build a career in technology, the Service Desk Analyst courses in New South Wales offer a comprehensive pathway to gain the necessary skills and knowledge. In this region, potential learners can choose from various courses, including the popular Certificate III in Information Technology ICT30120 and the Certificate IV in Information Technology ICT40120. These courses cater to both beginners and those with prior experience, ensuring a wide range of options for prospective students.
Training providers such as In Tech Institute of Technology and SMC offer specialised training that prepares students for roles in the ever-evolving IT landscape. Additionally, advanced learners can explore programs like the Advanced Diploma of Information Technology ICT60220 through institutions like Pacific College of Technology. This variety of courses ensures that students in New South Wales have access to high-quality education tailored to their career goals.
The role of a Service Desk Analyst is integral to IT Support and System Administration fields. To enhance your understanding and skills, consider exploring related studies in Information Technology, IT Support, and IT Networks and System Administration. With 8 Service Desk Analyst courses available in New South Wales, the region provides ample opportunities for career development and advancement in technology, making it an ideal place to embark on a fulfilling career in IT.
