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Concierge Courses in Northern Territory

A Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Concierge in Northern Territory?

Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.

Source: Australian Government Labour Market Insights

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If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.

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Further reading

Career spotlight: Hospitality professionals

17th September 2019

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Most popular tourism and hospitality courses

26th July 2022

Concierge careers

If you’re looking to start a rewarding career in the hospitality industry, exploring Concierge courses in Northern Territory is an excellent place to begin. With a range of beginner courses available, you can gain the essential skills needed to excel in roles such as a Hotel Receptionist, Front Office Supervisor, or even a Housekeeper. Notable courses include the Certificate III in Business (Customer Engagement) and the Certificate II in Hospitality, both designed to equip you with the knowledge to succeed.

The Northern Territory is home to several reputable training providers that offer concierge training, including FSA and ICAE. These providers are committed to delivering quality educational experiences that enhance your skills and understanding of the concierge sector. One of the key courses you can consider is the Customer Service Skill Set, which is vital for roles in hospitality and tourism.

In addition to the various courses available, pursuing a career as a Concierge opens doors to numerous related job roles throughout Northern Territory. For instance, individuals often transition into positions such as a Motel Manager or Housekeeping Manager after having gained experience in entry-level roles that these Hotel Manager positions can provide. You can explore positions like the Hotel Porter or the Front Office Supervisor, which offer invaluable experience in a fast-paced environment.

To sum it up, enrolling in Concierge courses in Northern Territory not only sets the stage for your career in hospitality but also empowers you with versatile skills applicable across a range of job roles. Whether you're interested in the engaging world of Hotel Receptionists or aspire to become a Maintenance Manager, these courses provided by local training institutions will help you achieve your career aspirations while enjoying Northern Territory’s vibrant hospitality sector. Start your journey today!

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