This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
                        
                    
                        
                    
                        
                    
                        
                    
                        
                    
                        
                    
                        
                    
                        
                    
                        
                    
                        
                    
                        
                    
                        
                    
                        
                    
                        
                    
                        
                    
                        
                    In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
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            Discover the exciting opportunities waiting for you in the concierge industry with our comprehensive selection of Concierge courses in Darwin. Whether you’re looking to kickstart your career or enhance your skill set, our catalogue features six beginner courses designed specifically for learners with no prior experience. This structured training caters to those entering the hospitality and customer engagement sectors, helping you to stand out in a competitive job market. Explore courses like the Certificate III in Business (Customer Engagement) and the Certificate II in Hospitality to start your journey today.
The concierge role plays a crucial part in the tourism and hospitality landscape of Darwin, a vibrant city often visited for its stunning landscapes and rich cultural heritage. Completing Customer Service Skill Set and Certificate III in Tourism (Holiday Parks and Resorts) can significantly enhance your employability in this thriving sector. These courses provide essential skills that align with local industry needs, ensuring you are well-prepared to offer exceptional service in various settings across the region.
With a focus on practical skills and industry-relevant knowledge, our Concierge courses in Darwin offer a pathway for those interested in delivering high-quality customer service and support. You can also learn fundamental safety competencies with the Operate as Part of an Emergency Control Organisation course, which is essential in preparing you for various situations within the hospitality environment. Equip yourself with the tools necessary to succeed as a concierge and make a positive impact on guests’ experiences in Darwin.
Completing your training in Darwin not only opens doors to job opportunities within the concierge field but also allows you to delve into related studies in tourism, travel, and hospitality. You can expand your knowledge further by exploring our dedicated Tourism, Travel and Hospitality courses and specialised courses in Accommodation. Embrace the chance to build a successful career in the concierge industry with our supportive learning environment, and take the first step by exploring the available courses now!