Course providers in Australian Capital Territory
The BSB40420 Certificate IV in Human Resource Management is for HR Co-ordinators or managers and line supervisors that also have HR responsibilities. Over 12-18 months of study you will learn how to support the learning and development of teams, and support the HR process at your organisation. The course covers: recruitment and onboarding, performance development, advanced payroll, work health and safety implementation, industrial relations, critical communication skills. Enquire now for the full list of study units, elective choices, and enrolment opportunities.
Learn moreStep up to senior management with the BSB60420 Advanced Diploma of Leadership and Management. This advanced qualification will teach you how to provide leadership across an organisation while managing innovation and continuous improvement. Over 12-18 months of study you will be developing your critical thinking and strategic communication skills. Graduate ready to implement a business plan and tackle a range of complex problems and strategies. Enquire now for the list of elective choices, entry requirements, and enrolment opportunities near you.
Learn moreBecome a paralegal with the BSB50720 Diploma of Paralegal Services. This nationally recognised business qualification will help you gain an in-depth understanding of the Australian legal system, and delivers the administrative skills you need to support a team of law professionals. The course covers: carrying out legal research, maintaining a legal filing system, writing complex documents, communicating in a legal services environment, and following legal instructions. You’ll also have the opportunity to specialise in key areas: contract law, tort law, litigation and evidence, property law, criminal law, family law, court procedures and much more. Enquire now for the full list of study units, entry requirements, and upcoming enrolment dates.
Learn moreGet started in marketing with the BSB40820 Certificate IV in Marketing and Communication. This nationally recognised qualification can be your entry point into a marketing role, or great for managers and small business owners who need the skills to increase their sales and outreach. The course covers: co-ordinating marketing activities, analysing consumer behaviour, carrying out market research, creating digital content, presenting your ideas and research, developing social media strategies, and more. You will also improve your overall skills in writing and critical thinking. Enquire now for the list of study units, graduation competencies, and upcoming enrolment dates.
Learn moreGet the skills you need to run a busy office or work in the administration department with the BSB40120 Certificate IV in Business (Administration). This nationally recognised qualification delivers a full range of administrative skills including business writing and spreadsheets, IT and digital technologies, workplace information systems, business compliance, communication strategies, WHS programs, business meetings, and project work. Enquire now for the full list of study units, elective choices, and enrolment opportunities near you.
Learn moreThe Diploma of Social Media Marketing is perfect for students seeking careers as Social Media Managers, Digital Marketing Managers or Content Marketers. Students will learn about email marketing, niche social media marketing strategies, personal branding, managing blogs and content marketing as well as interpreting market trends and developments.
Learn moreLearn how to the manage the organisation’s HR function with the BSB50320 Diploma of Human Resource Management. This nationally recognised qualification is suited to HR Managers as well as independent HR consultants and advisors. The course covers: employee and industrial relations, team learning and development, workforce planning tools, business risk, WHS and worker’s compensation, payroll, HR information systems, employee health and wellness programs. Enquire now for the list of entry requirements, graduation outcomes, and upcoming enrolment dates.
Learn moreGet started in building contract administration with the CPC40320 Certificate IV in Building Project Support (Contract Administrator). This nationally recognised qualification will teach you how to select, prepare, and administer a construction contract. You’ll learn how to process client requirements, arrange building applications and approvals, and procure construction materials. The course also delivers competencies in project management, leadership, business writing, and effective communication. Enquire now for upcoming enrolment dates and the full list of career outcomes in contract administration.
Learn moreThe BSB30120 Certificate III in Business (Medical Administration) qualifies you for work at a doctor’s surgery, hospital, or dental clinic in administration. Over 6-12 months you will gain essential business admin skills (communication, teamwork, critical thinking) as well as specific training in medical terminology and managing patient records. The course also covers: processing medial accounts, controlling stocks and supplies, patient confidentiality. Enquire now for the list of graduation competencies, entry requirements, and enrolment centres near you.
Learn moreBecome a corporate buyer or purchasing manager with the BSB50120 Diploma of Business (Procurement). This nationally recognised qualification will teach you how to manage a supply chain and the procurement strategies for a wide range of industry groups. The course covers: supplier relationships, international procurement, ethical procurement, strategic sourcing, managing contracts and procurement risk. Enquire now for entry requirements, upcoming enrolment dates, as well as the full list of specialisation units and their availability.
Learn moreEntry requirements
Entry requirements set by ASQA are the basic qualifications and criteria that students must meet before enrolling in a nationally recognised course.
These requirements ensure students have the skills and knowledge needed to undertake this course.
- There are no formal academic requirements
- Additional entry requirements are set by individual course providers
Career opportunities
The Certificate II in Small Business Operations and Innovation will prepare you for the following roles.
Administrative Assistant
An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Administration Officer
Administration Officers are the office all-rounders that fix the photocopier, keep the kitchen well-stocked, and make sales reports and business le...
Receptionist
Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They mainta...
More about Certificate II in Small Business Operations and Innovation
The Certificate II in Small Business Operations and Innovation equips students with essential skills tailored for success in various sectors within the Australian Capital Territory. By completing this course, learners can step into various roles such as a Customer Service Representative, Retail Assistant, or an Administration Officer. With its focus on practical skills, this qualification prepares students to thrive in dynamic business environments and contribute positively to local economies in areas like Canberra and beyond.
This training not only addresses fundamental business principles but also encompasses pivotal fields of study including Business, Retail, and Business Administration. By delving into these categories, students are primed for various career opportunities such as a Data Entry Operator or Receptionist. The comprehensive curriculum ensures that graduates are not only knowledgeable but also ready to engage effectively with customers and colleagues alike.
Administrative Assistant. By studying locally, students can take advantage of the strong employment prospects in their communities, ensuring that they can make a significant impact while contributing to the overall growth and innovation within the sector. For more information about this valuable qualification, visit the course page at Courses.com.au.