About MCI Institute

Kickstart your career in accounting, formalise your current skill set or start on a path towards university, by learning the principles of accounting and the practical skills to apply them to daily work, with MCI Institute's FNS40222 Certificate IV in Accounting and Bookkeeping.

This qualification offers you a career entry point into the financial services sector. Whether you want to work in accounts, payroll or bookkeeping, this online accounting course will provide you with the qualification, knowledge and skills you need to launch your career.

The nationally recognised CPP30321 Certificate III in Cleaning Operations will introduce you to the skills and knowledge needed to succeed in the competitive cleaning industry.

You’ll learn how to manage work priorities, use and maintain cleaning chemicals and equipment safely by task type, and to deliver effective customer service. Focus is on the latest cleaning techniques, chemical safety and industrial equipment for commercial, domestic and specialty cleaners.

MCI’s nationally recognised TLI30321 Certificate III in Supply Chain Operations (Warehousing Operations) is your introduction to a dynamic career.

If you like problem-solving, organising and negotiating, and can see yourself specialising in warehousing operations, this is your opportunity.

As growing reliance on technology to conduct business and share information online has resulted in a demand for Information and Communications Technology (ICT) professionals to develop secure data systems and prevent threat of cyber-attacks.

MCI’s nationally recognised ICT30120 Certificate III in Information Technology explores ICT concepts and includes specialised cyber security units to develop skills that are applicable across industries.

What really sets this program apart is the hands on practical experience it provides. Learners are immersed in a simulated business, giving them the opportunity to put their newfound knowledge into practice and build confidence in their abilities. And with access to business support documents and templates, as well as guided instructions for simulation roleplays, you’ll have everything you need to succeed.

The nationally recognised BSB50120 Diploma of Business (Business Development) qualification is appropriate for any role that has a business service component. The business development specialisation is focused on fostering relationships to create opportunities and drive growth.

Business development managers are trend trackers and opportunity seekers. People working in these roles identify and map business strengths to customers' needs to develop growth strategies and plans. They manage and nurture relationships with customers, attend networking events, research prospects, and follow up on leads to increase their client base. Strong business writing and communication skills are needed for the development and presentation of proposals, and negotiation of contracts.

During the online course, you will learn how to build and maintain relationships, organise business meetings, undertake project work, manage business and financial plans, and evaluate marketing opportunities.

The nationally recognised BSB30120 Certificate III in Business (Administration) will give you a great introduction to the business world, arming you with the skills and knowledge to excel at supporting a team’s objective.

Administrative assistants are the foundation of a business, handling many moving parts and challenging situations at once. You’ll learn how to contribute to the health and safety of others, how to create and use spreadsheets and design business documents, organise schedules, and maintain business resources, to maintain a smoothly run business.

Safety is a key component of successful, efficient and productive organisations. There are business benefits such as reduced workers compensation premiums, proactive risk prevention and the maintenance of compliant work environment.

This qualification sets you up for career success in a broad range of workplace safety roles across all industries and workplace contexts.

Please note - this is not a building related course.

The nationally recognised BSB40920 Certificate IV in Project Management Practice qualification will give you the practical skills to successfully manage a project from inception through implementation and completion.

Project Managers are responsible for running all aspects of a project from beginning to end. They plan, execute, and oversee operational activities, ensuring all pieces of the puzzle come together as planned, on time and on budget. Communication, collaboration, and negotiation skills are applied to set expectations, goals, and responsibilities of the extended team.

This online course will teach you how to define a project using scope, time, and quality management techniques. You will learn to apply critical thinking to work practices, which will support you with risk management, cost management and project procurement.

With the nationally recognised BSB50320 Diploma of Human Resource Management qualification you will learn to foster and nurture positive employee relations and create a harmonious work environment.

Human resource professionals are employee champions and change agents, making them key members of an organisation. They know how to tap into their employees’ talents and promote their satisfaction and work proactively with leaders to develop strategies to manage workforce challenges and meet business objectives.

The online course will teach you to identify solutions that improve staff efficiency and enhance results. You will learn skills for recruitment, employee relations, and payroll management, as well as develop critical thinking skills to undertake project work and manage business risks. If you are interested in broadening your career or striving for that promotion, this is the course for you.

Please note - this is not a building related course.

The BSB50820 Diploma of Project Management qualification will give you the skills to be a sharp and accomplished project manager. This online course takes care to separate out each facet of a project and the critical systems involved with their integration.

Project managers are tasked with overseeing the life cycle of a project, making sure that plans are being followed, and providing guidance to team members. They rely on strategic planning and task prioritisation to get the job done, on time and on budget.

During the online course, you will learn to apply critical thinking to work practices and implement strategies to build stakeholder engagement – a skill that will develop your effectiveness as a communicator. You will learn to about managing costs, risks and procurement, enabling you to maximise the success and productivity of your organisation.

Qualify yourself with the skills to successfully manage and organise your team so they consistently perform at an elevated level. The nationally recognised BSB50420 Diploma of Leadership and Management qualification has a strong focus on building your leadership skills and abilities – essential for the fast-paced business world. It offers practical training to widen your leadership skills and abilities that can then be applied to your own workplace, teams, and situations.

Great leaders have the capacity to balance business foresight, performance, and character. Their actions demonstrate commitment to creating quality customer experience, giving purpose and meaning to their role. This inspires others to follow their lead.

This online course will teach practical techniques in the areas of project work, professional development, quality customer service, emotional intelligence and communicating with influence. It will help boost your job prospects or earn you that promotion you have been working toward.

The nationally recognised BSB40120 Certificate IV in Business (Operations) qualification is appropriate to any role that has a business service component. The operations specialisation will give you the tools to develop operational practices to leverage against the competition – a highly sought-after skillset by industry.

People working in these roles undertake specialist administrative or operational tasks, requiring selfdevelopment skills. They have strong communication and motivation skills, and the ability to critically analyse situations and solve problems. Quality control is at the forefront of their thinking. Business operations personnel use their understanding of internal and external customers to deliver business outcomes.

Business operations roles rely on strategic planning and task prioritisation to get the job done. During the online course, you will learn to apply critical thinking to work practices, implement communication strategies, coordinate recruitment, develop business and marketing plans, and apply risk management processes.