About MCI Institute

We are an award winning registered training organisation specialising in supported online business courses. An industry leader in education technology and student support we offer you an engaging and immersive learning platform. Our experienced team provides you with a full circle of support for the duration of your study and will be there to celebrate when you reach graduation.

We know that our students choose to study with us to improve their job prospects. That's why we offer our students access to an experienced Career Advisor and service. Not only are we passionate about teaching our students practical and in-demand skills relevant to the modern workplace, we also want them to know the latest in effective job searches. From the start of their study to the finish, our diplomas get students ready with in demand workplace skills for the jobs they want.

We have won 30 awards in 15 years including placing on the 2018 AFR Most Innovative Companies List, the Australian Business Innovation Award ABA 100 Australian Business Awards 2016, #7 on BRW's 2015 Most Innovative Companies list, placings on the list in 2012 & 2014, 2015 Smart50 Company Fastest Growing SME in Australia and the 2012 Australian Human Resources Institute HR Service Provider of the year.

Our company values are "Inclusivity", "Respect", "Yes, and…", and "Innovation." These values are not just on a piece of paper or a plaque on our wall, they are posted all over our offices and embedded into all of our decisions and behaviours.

Popular Courses

There are 8 courses available from MCI Institute. These are the most popular courses.

Certificate IV in Financial Services (FNS41815)

A Certificate IV in Financial Services FNS41815 is great for anyone seeking a career path in banking and finance. Students begin their studies by creating their own professional development plan while learning how to work in a financial services team. Students can also choose electives to meet me...

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Diploma of Work Health and Safety (BSB51315)

The Diploma of Work Health and Safety is suitable for managers and supervisors who coordinate and maintain the Work Health and Safety (WHS) program in an organisation. Students will gain skills in risk management, responding to, investigating and reporting incidents, managing the WHS of contracto...

3 providers
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Certificate IV in Work Health and Safety (BSB41415)

A Certificate IV In Work Health and Safety is suitable for managers and supervisors responsible for risk management, co-ordinating workers’ compensation and rehabilitation as well as general compliance with WHS laws. During this course you will gain the necessary skills in WHS hazard identificati...

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Certificate IV in Human Resources (BSB41015)

The Certificate IV in Human Resources is suitable for students seeking a role within the human resources sector requiring a sound theoretical knowledge base in human resources management as well as managerial skills. Students will learn how to recruit, select and induct staff as well as communica...

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Certificate IV in Business Sales (BSB40615)

A Certificate IV in Business Sales is perfect for managers and supervisors wanting to improve business performance and increase their sales targets. Students will gain advanced skills in establishing a sales plan, identifying sales prospects, undertaking marketing and promotions as well as buildi...

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Certificate IV in Customer Engagement (BSB40315)

A Certificate IV in Customer Engagement is suitable for managers and supervisors who have or desire an active role in implementing continuous improvement processes and managing customer service. Students will learn how to implement customer service standards and strategies, develop individuals an...

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Certificate IV in Accounting (FNS40615)

This comprehensive course will provide you with the skills and knowledge necessary to work in the accounting industry. You’ll learn how to undertake tasks such as prepare financial reports, perform financial calculations, maintain a payroll system and get hands on training with technologies such ...

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Certificate III in Customer Engagement (BSB30215)

A Certificate III in Customer Engagement is the course for students seeking careers as Customer Service Representatives, Call Centre Operators or Sales Consultants. Students gain skills in dealing with customer complaints, customer service excellence, electronic communication, time management and...

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View all 8 courses