Retail Courses in Newcastle

Develop skills in customer service, merchandising, and retail management for a career in retail.

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Popular Retail Courses in Newcastle

BSB30120

Certificate III in Business

Estimated fee

From $1,140

Duration

10 weeks - 24 months

Study mode

Apprenticeship, Blended, Distance, On Campus, Online, RPL, Traineeship

The BSB30120 Certificate III in Business prepares you for an administrative role. You’ll gain essential communication and teamwork skills, then specialise in an area that supports your career aspirations. Specialty areas include: technology and IT, business competence, teamwork and relationships, customer service, accounts, medical administration, records management. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates.

Career opportunities

Executive Assistant

Administration Officer

Data Entry Operator

Office Assistant

Receptionist

Customer Service Representative

Estimated fee

From $1,140

Duration

10 weeks - 24 months

Study mode

Apprenticeship, Blended, Distance, On Campus, Online, RPL, Traineeship

Find a provider

BSB30120

Certificate III in Business (Customer Engagement)

Estimated fee

From $1,580

Duration

6 months - 24 months

Study mode

Blended, Distance, On Campus, Online, RPL, Traineeship

Get the skills you need to take care of customer service with the BSB30120 Certificate III in Business (Customer Engagement). This nationally recognised qualification delivers communication, critical thinking and teamwork skills as well as customer specific competencies in marketing, social media, sales, and complaint resolution. Graduate ready for work on the help desk or better able to support your own work team. Enquire now for the full list of study units, graduation competencies, and enrolment opportunities.

Career opportunities

Customer Service Representative

Customer Success Manager

Account Executive

Customer Experience Manager

Customer Service Manager

Collections Officer

Estimated fee

From $1,580

Duration

6 months - 24 months

Study mode

Blended, Distance, On Campus, Online, RPL, Traineeship

Find a provider

SIR30216

Certificate III in Retail

Estimated fee

Unknown

Duration

2 weeks - 24 months

Study mode

Apprenticeship, Blended, Distance, On Campus, Online, RPL, Traineeship

The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks. This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective membe...

Career opportunities

Customer Service Representative

Retail Assistant

Cashier

Buyer

Pharmacy Sales Assistant

Trainee

Estimated fee

Unknown

Duration

2 weeks - 24 months

Study mode

Apprenticeship, Blended, Distance, On Campus, Online, RPL, Traineeship

Find a provider

SIR10116

Certificate I in Retail Services

Estimated fee

From $1,200

Duration

1 week - 12 months

Study mode

Blended, On Campus, Online, Traineeship

The Certificate I in Retail Services SIR10116 is an entry level certificate for students or new workers needing the basic skills to work with customers in a shop or other retail service environment. The course gives students the opportunity to plan a career in retail while gaining an understanding of teamwork, their personal work responsibilities, and how to use digital technologies. Enquire today for a unit list and funding opportunities.

Career opportunities

Retail Assistant

Customer Service Representative

Storeperson

Warehouse Assistant

Cashier

Estimated fee

From $1,200

Duration

1 week - 12 months

Study mode

Blended, On Campus, Online, Traineeship

Find a provider

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Course providers in Newcastle

The following providers offer Retail courses in Newcastle, New South Wales.

Provider name

Qualify

RTO code

41114

Courses available

3

Provider name

OCTEC Limited

RTO code

90142

Courses available

17

Provider name

Rexcel Training

RTO code

1044

Courses available

10

Provider name

Spectra Training

RTO code

21356

Courses available

8

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Choose a field of study

Retail

Take control of your career in the fast-moving retail sector by studying an accredited retail qualification. Start today!

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Merchandising

If you have a creative mind and enjoy developing visual displays, a course in merchandising could give your retail career a kick start. Education pathways for domestic and international students.

Career opportunities

Visual Merchandiser

Fashion Merchandiser

Senior Merchandiser

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Retail Operations

Specialise in Retail Operations, where you can drive customer satisfaction and retail store efficiency. Education pathways for domestic and international students.

Career opportunities

Store Manager

Retail Assistant

Retail Team Leader

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