Retail Courses in Townsville
Develop skills in customer service, merchandising, and retail management for a career in retail.
View all courses
Popular Retail Courses in Townsville
SIR30216
Duration
2 weeks - 24 months
Study mode
Apprenticeship, Blended, Distance, On Campus, Online, RPL, Traineeship
The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks.
This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective membe...
Career opportunities
Duration
2 weeks - 24 months
Study mode
Apprenticeship, Blended, Distance, On Campus, Online, RPL, Traineeship
Find a provider
SHB20121
Duration
3 weeks - 24 months
Study mode
Blended, On Campus, RPL, Traineeship
Would you would love a job at a pharmacy, department store, or salon selling cosmetics? How about the SHB20121 Certificate II in Retail Cosmetics? This nationally recognised qualification will teach you how to recommend and sell beauty products, skincare products, and cosmetics. During your course you will learn how to design and apply makeup, create merchandising displays, communicate with customers, and carry out financial transactions. There is even scope to use Facebook and Instagram as sales tools. E...
Career opportunities
Duration
3 weeks - 24 months
Study mode
Blended, On Campus, RPL, Traineeship
Find a provider
SIR10116
Duration
1 week - 12 months
Study mode
Blended, On Campus, Online, Traineeship
The Certificate I in Retail Services SIR10116 is an entry level certificate for students or new workers needing the basic skills to work with customers in a shop or other retail service environment. The course gives students the opportunity to plan a career in retail while gaining an understanding of teamwork, their personal work responsibilities, and how to use digital technologies. Enquire today for a unit list and funding opportunities.
Career opportunities
Duration
1 week - 12 months
Study mode
Blended, On Campus, Online, Traineeship
Find a provider
AUR21120
Get the retail skills you need to thrive in the Australian automotive industry with the AUR21120 Certificate II in Automotive Sales. This nationally recognised qualification introduces you to the legal and safety requirements of an automotive workplace and allows you to specialise in either service station sales, bicycle sales, or outdoor power equipment. Whatever your choice you’ll gain skills in customer service, stock control, payment processing, and basic problem solving. Like to know more? Enquire no...
Career opportunities
View all
Course providers in Townsville
The following providers offer Retail courses in Townsville, Queensland.
Career Pathfinder
Skills shortages + AI Exposure
Explore careers
A tool for students to:
- See in-demand occupations across Australia
- Check AI Exposure ratings
- Compare training duration and average income
Choose a field of study

Take control of your career in the fast-moving retail sector by studying an accredited retail qualification. Start today!
All courses

If you have a creative mind and enjoy developing visual displays, a course in merchandising could give your retail career a kick start. Education pathways for domestic and international students.
Career opportunities
View all

Specialise in Retail Operations, where you can drive customer satisfaction and retail store efficiency. Education pathways for domestic and international students.
Career opportunities
View all
Career opportunities
Popular careers in Retail include roles such as:
All courses
Courses by location