Courses for beginners
There are 4 courses available in Queensland Queensland for beginner learners with no prior experience or qualifications.
BSB30120
Certificate III in Business (Customer Engagement)
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
PUAFER005
Operate as Part of an Emergency Control Organisation
Blended, On Campus, Online, Traineeship
Half day - 4 days
$0 - $325
- There are no mandated entry requirements.
SITSS00078
Customer Service Skill Set
Online
2 weeks
$355
- There are no mandated entry requirements.
South West TAFE
SIT30122
Certificate III in Tourism (Holiday Parks and Resorts)
Blended, Traineeship
12 months
$3,800 - $7,060
- There are no mandated entry requirements.
Courses for experienced learners
There are no courses available in Queensland Queensland for experienced learners with prior experience or qualifications.
Key questions
How can I become a concierge?
To become a concierge in Queensland, you may want to consider completing the Certificate III in Business (Customer Engagement). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Queensland?
You can train to become a concierge by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Queensland area that provide concierge training. The nearest campus is located right in the center of Queensland. You can also study a concierge course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the concierge sector.
Hotel Manager
A Hotel Manager oversees daily hotel operations, supervising departments, ensuring compliance, handling budgets, and prioritising customer service.
Avg yearly income
$114,400
Skill level
Advanced
Hotel Porter
A Hotel Porter assists guests by carrying bags, delivering items, arranging services, and providing information on local attractions while ensuring excellent customer service.
Avg yearly income
$52,000
Skill level
Beginner
Motel Manager
A Motel Manager oversees daily operations, ensuring guest satisfaction, managing finances and staff, and addressing compliance and issues effectively.
Avg yearly income
$104,000
Skill level
Advanced
Hotel Receptionist
A Hotel Receptionist manages front desk operations, greeting guests, handling check-ins and reservations, and providing local information and services.
Avg yearly income
$68,640
Skill level
Beginner
Housekeeper
A Housekeeper is responsible for cleaning and maintaining guest rooms in hotels, ensuring high standards of service and attention to detail.
Avg yearly income
$65,000
Skill level
Beginner
Front Office Supervisor
A Front Office Supervisor manages reception operations at hotels, ensuring effective guest service, check-ins, and team leadership.
Avg yearly income
$78,000
Skill level
Advanced
Maintenance Manager
A Maintenance Manager handles repairs, grounds upkeep, and organises trades at holiday parks, ensuring safety, teamwork, and task prioritisation.
Avg yearly income
$140,400
Skill level
Advanced
Housekeeping Manager
A Housekeeping Manager oversees daily housekeeping operations at a holiday park, ensuring guest satisfaction and staff training.
Avg yearly income
$65,000
Skill level
Advanced
More about concierge courses in Queensland
Embarking on a career in the concierge industry in Queensland offers numerous opportunities through various well-structured Concierge courses in Queensland. Whether you're a novice or looking to enhance your skills, there are beginner options that cater to individuals with no prior experience. Notably, the Certificate III in Business (Customer Engagement) BSB30120 provides foundational skills crucial for delivering exceptional customer service, making it an excellent starting point for aspiring concierges.
In addition to the Certificate III in Business, there are other essential qualifications such as the Customer Service Skill Set SITSS00078 and the Operate as Part of an Emergency Control Organisation PUAFER005. These courses are specifically designed for those entering the hospitality and tourism industries within Queensland, ensuring participants are well-prepared for various roles within concierge services. Training is provided by reputable institutions like the Australian Language School, which offers the Certificate III in Business, fostering a strong understanding of customer engagement strategies.
The variety of introductory courses available, such as the Certificate III in Tourism (Holiday Parks and Resorts) SIT30122 and the Certificate II in Hospitality SIT20316, further prepares learners for dynamic roles in the concierge sector. Institutions such as ModSkills Talented Training and ISHS are among those providing high-quality training in these areas, assisting students to thrive in the bustling Queensland tourism and hospitality landscape.
Prospective students should also consider the value of obtaining qualifications like the Certificate I in Hospitality SIT10216 and the Certificate III in Hospitality SIT30616. These beginner-level courses establish a robust knowledge base essential for those aiming to excel within the concierge industry. Providers such as HaloNT and Brisbane College of Australia specialise in equipping students with the necessary skills and practical experiences to meet the needs of their future employers effectively.
Exploring Concierge courses in Queensland opens the door to a rewarding career filled with diverse opportunities. With eight unique courses available, training providers across the region ensure that individuals are well-equipped to transition smoothly into their desired roles. By choosing one of the many reputable training organisations in Queensland, aspiring concierges are set on a path toward success in the vibrant atmosphere of Australia’s hospitality and tourism sectors.
Courses by location
Further reading
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