This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersHow do I become a Concierge in Queensland?
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Queensland
The following providers offer Concierge courses in Queensland.
ARC Training
91007
1
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
Work Skills
31384
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Designer Life
32502
1
Collaboration Learning
52247
1
Tubal
51679
1
Arrow Training Services
6127
1
ALS Certificates and Diplomas
32044
1
MA Training Academy
40834
1
Link Resources
45483
1
ModSkills Talented Training
45144
1
Fire And Safety Australia
22250
1
Krause Health and Safety
45398
1
Australian Training Academy
0686
1
Down to Earth Training and Assessing
51199
1
South West TAFE
3120
1
Klepper Training Academy
45075
1
TAFE NSW
90003
1
Common questions
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
Courses.com.au Team
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
Courses.com.au Team
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
Courses.com.au Team
Related career opportunities
Browse occupations related to Concierge
Further reading
Choosing a security licence course in Australia: A step-by-step guide for jobseekers
10th November 2023
Most popular tourism and hospitality courses
26th July 2022All concierge courses
- Associate Degree in Resort and Hotel Management
- SIT30616 Certificate III in Hospitality
- SIT30616 Certificate III in Hospitality (Accommodation Services)
- SIT20213 Certificate II in Hospitality
- SITSS00077 Customer Service Management Skill Set
- SITXCCS014 Provide Service to Customers
- SIT20316 Certificate II in Hospitality
- SIT30122 Certificate III in Tourism (Holiday Parks and Resorts)
- SITSS00035 Customer Service Management Skill Set
- SIT30416 Certificate III in Holiday Parks and Resorts
- SIT10216 Certificate I in Hospitality
- BSB30120 Certificate III in Business (Customer Engagement)
- SIT30713 Certificate III in Hospitality
- Undergraduate Certificate in Hospitality Management
- PUAFER005 Operate as Part of an Emergency Control Organisation
- SITSS00078 Customer Service Skill Set
Concierge careers
Embarking on a career in the concierge industry in Queensland offers numerous opportunities through various well-structured Concierge courses in Queensland. Whether you're a novice or looking to enhance your skills, there are beginner options that cater to individuals with no prior experience. Notably, the Certificate III in Business (Customer Engagement) BSB30120 provides foundational skills crucial for delivering exceptional customer service, making it an excellent starting point for aspiring concierges.
In addition to the Certificate III in Business, there are other essential qualifications such as the Customer Service Skill Set SITSS00078 and the Operate as Part of an Emergency Control Organisation PUAFER005. These courses are specifically designed for those entering the hospitality and tourism industries within Queensland, ensuring participants are well-prepared for various roles within concierge services. Training is provided by reputable institutions like the Australian Language School, which offers the Certificate III in Business, fostering a strong understanding of customer engagement strategies.
The variety of introductory courses available, such as the Certificate III in Tourism (Holiday Parks and Resorts) SIT30122 and the Certificate II in Hospitality SIT20316, further prepares learners for dynamic roles in the concierge sector. Institutions such as ModSkills Talented Training and ISHS are among those providing high-quality training in these areas, assisting students to thrive in the bustling Queensland tourism and hospitality landscape.
Prospective students should also consider the value of obtaining qualifications like the Certificate I in Hospitality SIT10216 and the Certificate III in Hospitality SIT30616. These beginner-level courses establish a robust knowledge base essential for those aiming to excel within the concierge industry. Providers such as HaloNT and Brisbane College of Australia specialise in equipping students with the necessary skills and practical experiences to meet the needs of their future employers effectively.
Exploring Concierge courses in Queensland opens the door to a rewarding career filled with diverse opportunities. With eight unique courses available, training providers across the region ensure that individuals are well-equipped to transition smoothly into their desired roles. By choosing one of the many reputable training organisations in Queensland, aspiring concierges are set on a path toward success in the vibrant atmosphere of Australia’s hospitality and tourism sectors.
