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Concierge Courses in Brisbane

A Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Concierge in Brisbane?

Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.

Source: Australian Government Labour Market Insights

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If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.

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Further reading

Career spotlight: Hospitality professionals

17th September 2019

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Most popular tourism and hospitality courses

26th July 2022

Concierge careers

Stepping into the world of hospitality and customer service begins with Concierge courses in Brisbane. These courses offer aspiring concierges the essential skills needed to excel in one of the most dynamic roles within the tourism and hospitality industry. Brisbane, with its vibrant culture and booming tourism sector, provides an excellent backdrop for gaining practical experience. The skills you acquire in these courses can easily translate to various related job roles, such as a Hotel Manager, Hotel Porter, or even a Hotel Receptionist.

Brisbane's reputation as a gateway to the stunning Gold Coast and the lush hinterland creates immense opportunities for trained concierges. Those undertaking Concierge courses in Brisbane will gain insights into enhancing guest experiences, from managing bookings to curating local activities. Furthermore, completing these courses can open doors to diverse career paths in the field of accommodation, where you might consider roles such as a Motel Manager or a Housekeeping Manager, amplifying your prospects within the hospitality landscape.

Enrolling in Concierge courses in Brisbane not only equips you with critical skills but also keeps you connected to a network of professionals eager to succeed in the hospitality industry. The courses are designed to propel you towards success, whether you're aiming for a vibrant role as a Housekeeper or a leadership position like a Front Office Supervisor. By investing in your education today, you can embark on a rewarding career path that shapes the future of hospitality in Brisbane and beyond.