This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
Browse occupations related to Concierge
For those seeking to enhance their career in the hospitality industry, Concierge courses in Rockhampton present an excellent opportunity. These courses are designed to equip aspiring concierges with essential skills and knowledge, enabling them to thrive in a diverse range of roles within the tourism and hospitality sector. Located in the vibrant city of Rockhampton, aspiring professionals can immerse themselves in a supportive learning environment while gaining insights into the local industry standards.
Studying Tourism, Travel and Hospitality courses or specific Accommodation courses can provide valuable background knowledge that complements a concierge career. As a concierge, individuals play a crucial role in enhancing guest experiences, which can lead to career opportunities such as a Hotel Manager or a Hotel Porter. Both roles are integral to the successful operation of hospitality establishments in Rockhampton, reflecting the importance of concierges in the broader context of hotel management.
Aside from the direct pathway into concierge positions, individuals may also explore related job roles including Motel Managers, Hotel Receptionists, and Housekeepers. Each of these roles requires a unique set of skills acquired through training. By undertaking concierge courses in Rockhampton, learners can build a solid foundation for their future careers, ensuring they are well-prepared for the demands of the hospitality industry.
Furthermore, advanced positions such as Front Office Supervisors and Maintenance Managers also benefit from the comprehensive skill set developed through concierge training. If you aspire to excel within the hospitality sector in Rockhampton, enrolling in concierge courses is an excellent first step. Take the initiative today and explore the various training options available to advance your career in this dynamic field.