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Concierge Courses in Gold Coast

A Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Concierge in Gold Coast?

Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.

Source: Australian Government Labour Market Insights

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If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.

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Further reading

Career spotlight: Hospitality professionals

17th September 2019

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Most popular tourism and hospitality courses

26th July 2022

Concierge careers

Gold Coast, renowned for its stunning beaches and vibrant tourism sector, offers an array of Concierge courses in Gold Coast designed to equip aspiring concierges with the skills they need to thrive in the hospitality industry. These courses are tailored to provide practical knowledge and training that will prepare you for various challenging roles within the sector. With the right guidance and education, you can pave the way for a rewarding career as a concierge, which is a crucial position in ensuring guest satisfaction and enhancing the overall hospitality experience.

As you embark on your journey in the concierge field, you may also want to explore related roles that offer unique opportunities in the tourism and hospitality sectors. For instance, positions such as Hotel Manager or Hotel Porter are vital in managing hotel operations and assisting guests, respectively. These related job roles require similar skill sets, making it beneficial to consider how concierge courses in Gold Coast can enhance your career prospects across the board.

Furthermore, the Gold Coast is home to various accommodation establishments that thrive on exceptional service and professionalism. Undertaking Accommodation courses can complement your training and equip you with a deeper understanding of the sector. This knowledge will be invaluable not only in your role as a concierge but also if you decide to transition into positions such as Motel Manager or Hotel Receptionist.

As you consider your educational path, remember that being a concierge requires a mix of interpersonal skills, problem-solving abilities, and a comprehensive understanding of local attractions. Completing Concierge courses in Gold Coast will not only empower you with essential skills but also connect you with like-minded individuals embarking on similar career journeys. By building a network within the local hospitality industry, you will set yourself up for future success.

Finally, as you gain expertise in the concierge role, the path opens up various advancement opportunities. You might eventually aspire to positions such as Front Office Supervisor or Housekeeping Manager, both of which play a significant role in guest service and property management. By choosing to pursue Concierge courses in Gold Coast, you're taking a significant first step towards a fulfilling career in hospitality, where you can make a positive impact on the guest experience and thrive in this exciting industry.