Bachelor of Tourism, Hospitality and Events in Mackay

Become a qualified chef and gain additional leadership skills with the SIT40521 Certificate IV in Kitchen Management. This nationally recognised qualification will take you beyond your chef’s qualification by teaching you how to roster and manage the entire kitchen staff. The course delivers all the skills you need to work as a chef — cooking contemporary dishes, operating a fully functional kitchen, and implementing a food safety program. Choose specialist electives in cookery and catering, Asian cooking, patisserie, or food and beverage. Enquire now for the full list of specialisation units (and their availability), commercial chef career outcomes, and enrolment centres near you.

Get the skills you need to manage your department (or even the whole venue) with the SIT50422 Diploma of Hospitality Management. This nationally recognised qualification will give you a more sophisticated knowledge of the hospitality industry in Australia and develop your skills in leadership, communication, and business administration. The course covers: customer service management, budgeting and financial management, rostering, risk management and compliance. Choose additional electives to support your carer in commercial cookery, food and beverage, gaming, Asian cooking, accommodation services, or back of house. Enquire now for the full list of entry requirements, hospitality management career outcomes, and upcoming enrolment opportunities in your area.

Get started in marketing with the BSB40820 Certificate IV in Marketing and Communication. This nationally recognised qualification can be your entry point into a marketing role, or great for managers and small business owners who need the skills to increase their sales and outreach. The course covers: co-ordinating marketing activities, analysing consumer behaviour, carrying out market research, creating digital content, presenting your ideas and research, developing social media strategies, and more. You will also improve your overall skills in writing and critical thinking. Enquire now for the list of study units, graduation competencies, and upcoming enrolment dates.

If you love travelling the planet why not become a travel consultant with the SIT30222 Certificate III in Travel? This nationally recognised training course opens the door to jobs with call centres, cruise lines, airlines, corporate travel companies, and travel agencies. Skills include: using computer reservation systems, providing advice on Australian and international destinations, arranging international flights and travel, making bookings, preparing quotes, engaging with customers, and more. Enquire now for the full list of study units, travel career outcomes, and upcoming enrolment opportunities near you.

Become a commercial cleaner with the CPP30321 Certificate III in Cleaning Operations. This nationally recognised qualification will teach you how to properly clean and sanitise commercial premises for clients using the latest equipment, techniques, and infection controls. You’ll learn how to use chemicals safely and maintain cleaning stores, while gaining specialist skills in any of the following areas: interior and exterior cleaning, residential and accommodation services, manufacturing and food processing, operations and safety. Enquire now for the full list of study units, elective choices (and their availability) and upcoming enrolment dates.

Get started in the hospitality industry with the SIT30622 Certificate III in Hospitality. With this nationally recognised qualification you could work in bars, coffee shops, nightclubs, hotels, resorts, casinos, events and festivals. You’ll gain skills in communication and customer service and choose electives that support your career interests: food and beverage service, cooking, guest services, gaming, barista services, administration and customer service. Enquire now for the full list of elective choices and their availability, plus training providers near you who deliver this qualification.

The SIS30122 Certificate III in Sport, Aquatics and Recreation prepares individuals for roles in maintaining grounds, providing customer service, and offering administrative support within the industry. This qualification equips learners with the skills and knowledge needed to deliver recreational services independently under limited supervision, following established plans and procedures. Specialisations in customer service, recreation, lifeguarding, and swim teaching are optional but enhance career prospects in diverse sport, aquatic, and recreation organisations, including commercial, non-profit, community, and government sectors. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates.

Become a qualified pastry chef with the SIT31021 Certificate III in Patisserie. With this fantastic qualification you’ll have the skills to create fantastic bread and yeast products as well as specialist cakes, pastries, petit fours, biscuits and cookies, confectionary, and desserts. The course also covers: perishable stock control, modern cooking methods, kitchen hygiene and safety, food preparation equipment, planning and costing recipes. Enquire now for the full list of entry requirements, patisserie competencies, and enrolment opportunities in your area.

Want a supervisor’s role in the hospitality industry? How about enrolling in the SIT40422 Certificate IV in Hospitality? This nationally recognised qualification will develop your skills in leadership, communications, and customer services and qualifies you for departmental roles in hotels, clubs, restaurants, and casinos. The course offers specialist electives to support your career interests. Choose from: food and beverage, front office and portering, events, food safety, gaming, kitchen operations, computer operations and ICT, stock and cellar operations, security, office skills, and more. Enquire now for the full list of study units, elective choices (and their availability), and training providers who offer this qualification.

A Provide First Aid course can give you the skills and knowledge to assist a casualty in an emergency situation. Whether this training is required as part of your job role or you just want to be more prepared to help in an emergency, this course will prepare you for a range of incidents and situations. It is also the required training for designated first aiders in a workplace. This course includes the Provide Cardiopulmonary Resuscitation unit. The Provide First Aid Course covers a range of subjects you may encounter as a first aider. You’ll learn basic first aid procedures for asthma, epilepsy, bleeding, burns and fractures and develop the skills to manage bites and poisons. The course covers CPR techniques for adults and infants and you’ll also learn how to use an automated external defibrillator. Enquire now for entry requirements and course dates.