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Customer Engagement Courses in Cairns

Explore courses designed to give you the knowledge and practical skills for a career in Customer Engagement.

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Popular Customer Engagement Courses in Cairns

BSB40920

Certificate IV in Project Management Practice

Estimated fee

From $350

Duration

5 days - 24 months

Study mode

Blended, Distance, On Campus, Online, RPL, Traineeship

Please note - this is not a building related course. If you want to be assigned to the next project team, try the BSB40920 Certificate IV in Project Management Practice. This nationally recognised qualification covers the essential project management techniques as well as risk management, procurement, HR, stakeholder engagement, cost management, digital security, and contract law. Choose electives that support your actual job role and graduate ready for work as a project administrator, contractors ...

Career opportunities

Estimated fee

From $350

Duration

5 days - 24 months

Study mode

Blended, Distance, On Campus, Online, RPL, Traineeship

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SIR30216

Certificate III in Retail

Estimated fee

Unknown

Duration

2 weeks - 24 months

Study mode

Apprenticeship, Blended, Distance, On Campus, Online, RPL, Traineeship

The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks. This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective membe...

Career opportunities

Estimated fee

Unknown

Duration

2 weeks - 24 months

Study mode

Apprenticeship, Blended, Distance, On Campus, Online, RPL, Traineeship

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FSK10119

Certificate I in Access to Vocational Pathways (Customer Service Skill Set)

Estimated fee

Unknown

Duration

3 weeks

Study mode

Online

The FSK10119 Certificate I in Access to Vocational Pathways (Customer Service Skill Set) is a nationally recognised short course aimed at overcoming barriers to customer service skills. This course assists students in developing the knowledge and skills needed to deliver effective customer service, preparing them for entry-level roles. It is designed for individuals who require foundational skills support to access vocational learning pathways, ensuring personalised guidance throughout the learning proces...

Career opportunities

Estimated fee

Unknown

Duration

3 weeks

Study mode

Online

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HLT47121

Certificate IV in Hospital or Health Services Pharmacy Support

Estimated fee

From $5,500

Duration

24 months

Study mode

Blended, Traineeship

Become a qualified pharmacy technician with the HLT47121 Certificate IV in Hospital or Health Services Pharmacy Support. This nationally recognised qualification will help you get a job in retail pharmacies, hospitals, and community pharmacy organisations. Even better, you can specialise in compounding, clinical support, or leadership. You will learn how to: pack pharmaceutical products, dispense prescriptions and medication orders, order and control pharmaceutical stocks, assist patients with prescriptio...

Career opportunities

Estimated fee

From $5,500

Duration

24 months

Study mode

Blended, Traineeship

Find a provider
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Course providers in Cairns

The following providers offer Customer Engagement courses in Cairns, Queensland.

RTO code

0058

Courses available

6

Provider name

Spectra Training

RTO code

21356

Courses available

8

RTO code

91852

Courses available

32

RTO code

90297

Courses available

10

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Business Administration

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Business Coaching

Become a business or life coach with a nationally recognised training course. These great qualifications take your passion for helping people (and your professional experience) to a whole new level.

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Consulting and Strategy

Learn how to help new businesses find their footing and established companies to expand their opportunities. Find out more and start today!

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