Customer Engagement Courses in Rockhampton
Explore courses designed to give you the knowledge and practical skills for a career in Customer Engagement.
View all courses
Popular Customer Engagement Courses in Rockhampton
BSB50620
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, RPL
Become a marketing manager or independent marketing consultant with the BSB50620 Diploma of Marketing and Communication. This nationally recognised diploma builds on your existing skills and marketing knowledge, and teaches you how to develop advanced marketing and social medial engagement plans. During your studies you will be carrying out market research and conducting marketing audits, as well as learning copywriting and the subtle art of persuasion. The course also covers: the marketing mix, budgets a...
Career opportunities
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, RPL
Find a provider
BSB30120
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
Get the skills you need to take care of customer service with the BSB30120 Certificate III in Business (Customer Engagement). This nationally recognised qualification delivers communication, critical thinking and teamwork skills as well as customer specific competencies in marketing, social media, sales, and complaint resolution. Graduate ready for work on the help desk or better able to support your own work team. Enquire now for the full list of study units, graduation competencies, and enrolment opportunities.
Career opportunities
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
Find a provider
SIR10116
Duration
1 week - 12 months
Study mode
Blended, On Campus, Online, Traineeship
The Certificate I in Retail Services SIR10116 is an entry level certificate for students or new workers needing the basic skills to work with customers in a shop or other retail service environment. The course gives students the opportunity to plan a career in retail while gaining an understanding of teamwork, their personal work responsibilities, and how to use digital technologies. Enquire today for a unit list and funding opportunities.
Career opportunities
Duration
1 week - 12 months
Study mode
Blended, On Campus, Online, Traineeship
Find a provider
FSK10119
The FSK10119 Certificate I in Access to Vocational Pathways (Customer Service Skill Set) is a nationally recognised short course aimed at overcoming barriers to customer service skills. This course assists students in developing the knowledge and skills needed to deliver effective customer service, preparing them for entry-level roles. It is designed for individuals who require foundational skills support to access vocational learning pathways, ensuring personalised guidance throughout the learning proces...
Career opportunities
View all
Course providers in Rockhampton
The following providers offer Customer Engagement courses in Rockhampton, Queensland.
Career Pathfinder
Skills shortages + AI Exposure
Explore careers
A tool for students to:
- See in-demand occupations across Australia
- Check AI Exposure ratings
- Compare training duration and average income
Choose a field of study
Explore hundreds of industry-recognised business training courses designed to boost your career. Find the perfect qualification with reputable training providers and enhance your professional skills today.
All courses
Explore nationally recognised Business Administration courses to enhance your career. Specialise in key roles, from management to administration, and drive industry success. Start shaping your future in the business world – com...
Career opportunities
View all
Become a business or life coach with a nationally recognised training course. These great qualifications take your passion for helping people (and your professional experience) to a whole new level.
Career opportunities
View all
Learn how to help new businesses find their footing and established companies to expand their opportunities. Find out more and start today!
Career opportunities
View all
Career opportunities
Popular careers in Customer Engagement include roles such as:
All courses
Courses by location