Customer Engagement Courses in Melbourne

Explore courses designed to give you the knowledge and practical skills for a career in Customer Engagement.

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Popular Customer Engagement Courses in Melbourne

BSB50120

Diploma of Business (Leadership)

Estimated fee

From $999

Duration

12 months - 18 months

Study mode

Blended, On Campus, Online, RPL

Do you need a business qualification that delivers outstanding managerial and leadership skills? Try the BSB50120 Diploma of Business (Leadership). This nationally recognised diploma will develop your critical thinking and teach you how to lead communication in the workplace. The course also covers: managing business resources, budgeting and departmental financial planning, supporting employee and industrial relations, managing people performance, leading and managing effective workplace relationships, fa...

Career opportunities

Office Manager

Team Leader

Supervisor

Corporate Services Manager

Club Manager

Service Manager

Estimated fee

From $999

Duration

12 months - 18 months

Study mode

Blended, On Campus, Online, RPL

Find a provider

BSB50120

Diploma of Business

Estimated fee

From $999

Duration

4 weeks - 24 months

Study mode

Apprenticeship, Blended, Distance, On Campus, Online, RPL, Traineeship

The BSB50120 Diploma of Business is for business leaders and unit managers needing a hands-one qualification that supports their actual job role. This nationally recognised diploma builds on your existing skills and allows you to specialise in one of nine different areas — operations, leadership, organisational development, compliance, sales, digital and data, procurement, records and information management, or evaluation. You’ll graduate with greatly improved confidence, critical thinking and communicati...

Career opportunities

Office Manager

Human Resources Assistant

Project Coordinator

Small Business Owner

Cafe or Restaurant Manager

Franchisee

Estimated fee

From $999

Duration

4 weeks - 24 months

Study mode

Apprenticeship, Blended, Distance, On Campus, Online, RPL, Traineeship

Find a provider

BSB40920

Certificate IV in Project Management Practice

Estimated fee

From $350

Duration

5 days - 24 months

Study mode

Blended, Distance, On Campus, Online, RPL, Traineeship

Please note - this is not a building related course. If you want to be assigned to the next project team, try the BSB40920 Certificate IV in Project Management Practice. This nationally recognised qualification covers the essential project management techniques as well as risk management, procurement, HR, stakeholder engagement, cost management, digital security, and contract law. Choose electives that support your actual job role and graduate ready for work as a project administrator, contractors ...

Career opportunities

Project Administrator

Estimated fee

From $350

Duration

5 days - 24 months

Study mode

Blended, Distance, On Campus, Online, RPL, Traineeship

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SIR10116

Certificate I in Retail Services

Estimated fee

From $1,200

Duration

1 week - 12 months

Study mode

Blended, On Campus, Online, Traineeship

The Certificate I in Retail Services SIR10116 is an entry level certificate for students or new workers needing the basic skills to work with customers in a shop or other retail service environment. The course gives students the opportunity to plan a career in retail while gaining an understanding of teamwork, their personal work responsibilities, and how to use digital technologies. Enquire today for a unit list and funding opportunities.

Career opportunities

Retail Assistant

Customer Service Representative

Storeperson

Warehouse Assistant

Cashier

Estimated fee

From $1,200

Duration

1 week - 12 months

Study mode

Blended, On Campus, Online, Traineeship

Find a provider

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Course providers in Melbourne

The following providers offer Customer Engagement courses in Melbourne, Victoria.

Provider name

KnowledgeSpace

RTO code

21481

Courses available

4

Provider name

OCTEC Limited

RTO code

90142

Courses available

17

Provider name

Spectra Training

RTO code

21356

Courses available

8

Provider name

National Timber & Hardware Association

RTO code

5343

Courses available

10

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Business

Explore hundreds of industry-recognised business training courses designed to boost your career. Find the perfect qualification with reputable training providers and enhance your professional skills today.

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Business Administration

Explore nationally recognised Business Administration courses to enhance your career. Specialise in key roles, from management to administration, and drive industry success. Start shaping your future in the business world – com...

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Intern

Executive Assistant

Administration Officer

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Business Coaching

Become a business or life coach with a nationally recognised training course. These great qualifications take your passion for helping people (and your professional experience) to a whole new level.

Career opportunities

Life Coach

Career Coach

Facilitator

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