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Customer Engagement Courses in Newcastle

Explore courses designed to give you the knowledge and practical skills for a career in Customer Engagement.

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Popular Customer Engagement Courses in Newcastle

BSB50420

Diploma of Leadership and Management

Estimated fee

From $4,980

Duration

2 days - 3 years

Study mode

Blended, Distance, On Campus, Online, RPL, Traineeship

The BSB50420 Diploma of Leadership and Management is for the next generation of business leaders who need highly developed emotional intelligence and the ability to communicate with influence. This nationally recognised diploma has a heavy focus on interpersonal skills and relationship building, while teaching you how to develop administrative systems, operational plans, budgets, policy and compliance documents. Choose electives in areas that support your job role: finance, administration, risk management...

Career opportunities

Estimated fee

From $4,980

Duration

2 days - 3 years

Study mode

Blended, Distance, On Campus, Online, RPL, Traineeship

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BSB30120

Certificate III in Business (Administration)

Estimated fee

From $995

Duration

6 months - 24 months

Study mode

Blended, Distance, On Campus, Online, RPL, Traineeship

Get started in the administration department with the BSB30120 Certificate III in Business (Administration). This nationally recognised qualification will teach you communication, teamwork and critical thinking skills, and you’ll graduate able to process the payroll and financial transactions, organise schedules, purchase goods and services, and maintain business resources. Enquire now for the list of entry requirements, enrolment dates, and your eligibility for subsidised training.

Career opportunities

Estimated fee

From $995

Duration

6 months - 24 months

Study mode

Blended, Distance, On Campus, Online, RPL, Traineeship

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BSB50520

Diploma of Library and Information Services

Estimated fee

From $6,885

Duration

12 months - 24 months

Study mode

Blended, On Campus, Online

Get the qualification you need for leadership roles in academic or public libraries, galleries, museums, public records and archives with the BSB50520 Diploma of Library and Information Services. This nationally recognised diploma delivers a practical mix of leadership, administration and customer service skills — and provides opportunities to purse your own interest areas (or skill gaps). Choose from electives including: cataloguing tools, developing exhibitions, promoting literature and reading, maintai...

Career opportunities

Estimated fee

From $6,885

Duration

12 months - 24 months

Study mode

Blended, On Campus, Online

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11039NAT

Certificate II in Career Preparation

Estimated fee

From $4,480

Duration

4 months - 6 months

Study mode

Blended

The 11039NAT Certificate II in Career Preparation equips participants with the skills and confidence needed to enter the workforce or pursue further education and training. The course covers topics such as exploring work and training opportunities, career planning, and developing soft skills like teamwork, critical thinking, problem-solving, and conflict management. It aims to provide employability skills, learning skills for further study, literacy skills, goal identification, and planning for career pat...

Career opportunities

Estimated fee

From $4,480

Duration

4 months - 6 months

Study mode

Blended

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Course providers in Newcastle

The following providers offer Customer Engagement courses in Newcastle, New South Wales.

RTO code

45569

Courses available

25

Provider name

Rexcel Training

RTO code

1044

Courses available

10

RTO code

45233

Courses available

20

Provider name

Qualify

RTO code

41114

Courses available

3

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Business

Explore hundreds of industry-recognised business training courses designed to boost your career. Find the perfect qualification with reputable training providers and enhance your professional skills today.

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Business Administration

Explore nationally recognised Business Administration courses to enhance your career. Specialise in key roles, from management to administration, and drive industry success. Start shaping your future in the business world – com...

Business Coaching

Become a business or life coach with a nationally recognised training course. These great qualifications take your passion for helping people (and your professional experience) to a whole new level.

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Consulting and Strategy

Learn how to help new businesses find their footing and established companies to expand their opportunities. Find out more and start today!

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Popular careers in Customer Engagement include roles such as:

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