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Customer Engagement Courses in Townsville

Explore courses designed to give you the knowledge and practical skills for a career in Customer Engagement.

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Popular Customer Engagement Courses in Townsville

BSB50120

Diploma of Business (Business Development)

Estimated fee

From $1,795

Duration

12 months - 24 months

Study mode

Blended, On Campus, Online, RPL

Need a business diploma that refines your skills in marketing, sales, and client relationships? Try the BSB50120 Diploma of Business (Business Development). This nationally recognised diploma will teach you how to evaluate market opportunities, lead communication in the workplace, manage business resources, manage budgets and financial plans, forecast international market and business needs, and much more. Enquire now for the list of study units, entry requirements, and upcoming enrolment dates.

Career opportunities

Estimated fee

From $1,795

Duration

12 months - 24 months

Study mode

Blended, On Campus, Online, RPL

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BSB40920

Certificate IV in Project Management Practice

Estimated fee

From $350

Duration

5 days - 24 months

Study mode

Blended, Distance, On Campus, Online, RPL, Traineeship

Please note - this is not a building related course. If you want to be assigned to the next project team, try the BSB40920 Certificate IV in Project Management Practice. This nationally recognised qualification covers the essential project management techniques as well as risk management, procurement, HR, stakeholder engagement, cost management, digital security, and contract law. Choose electives that support your actual job role and graduate ready for work as a project administrator, contractors ...

Career opportunities

Estimated fee

From $350

Duration

5 days - 24 months

Study mode

Blended, Distance, On Campus, Online, RPL, Traineeship

Find a provider

SIR20216

Certificate II in Retail Services

Estimated fee

Unknown

Duration

4 months - 24 months

Study mode

Blended, Distance, On Campus, Online, RPL, Traineeship

Get started in retail with this entry-level Certificate II in Retail Services (SIR20216). This course delivers a range of job skills essential for working in a service environment including communication, personal presentation, time management, as well as identifying and responding to security risks. You’ll graduate able to confidently engage with customers and help them choose different products and services. Enquire now for funding opportunities and how to enrol.

Career opportunities

Estimated fee

Unknown

Duration

4 months - 24 months

Study mode

Blended, Distance, On Campus, Online, RPL, Traineeship

Find a provider

BSB50520

Diploma of Library and Information Services

Estimated fee

From $6,885

Duration

12 months - 24 months

Study mode

Blended, On Campus, Online

Get the qualification you need for leadership roles in academic or public libraries, galleries, museums, public records and archives with the BSB50520 Diploma of Library and Information Services. This nationally recognised diploma delivers a practical mix of leadership, administration and customer service skills — and provides opportunities to purse your own interest areas (or skill gaps). Choose from electives including: cataloguing tools, developing exhibitions, promoting literature and reading, maintai...

Career opportunities

Estimated fee

From $6,885

Duration

12 months - 24 months

Study mode

Blended, On Campus, Online

Find a provider
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Course providers in Townsville

The following providers offer Customer Engagement courses in Townsville, Queensland.

RTO code

2857

Courses available

14

RTO code

30392

Courses available

22

Provider name

Spectra Training

RTO code

21356

Courses available

8

Provider name

Rexcel Training

RTO code

1044

Courses available

10

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Business

Explore hundreds of industry-recognised business training courses designed to boost your career. Find the perfect qualification with reputable training providers and enhance your professional skills today.

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Business Administration

Explore nationally recognised Business Administration courses to enhance your career. Specialise in key roles, from management to administration, and drive industry success. Start shaping your future in the business world – com...

Business Coaching

Become a business or life coach with a nationally recognised training course. These great qualifications take your passion for helping people (and your professional experience) to a whole new level.

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Consulting and Strategy

Learn how to help new businesses find their footing and established companies to expand their opportunities. Find out more and start today!

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