Course providers in Goulburn
Get the skills you need to become a successful workplace leader with the BSB40520 Certificate IV in Leadership and Management. This nationally recognised qualification covers the essential aspects of team leadership, workplace relationships, and operations management — then you choose electives that support your actual job role (eg, WHS and risk management, personal productivity, financial reporting, workplace diversity). You’ll graduate a more effective communicator with an arsenal of administration, IT, and digital work skills. Enquire now for the list of study units and upcoming enrolment dates.
Learn moreBecome a qualified chef and gain additional leadership skills with the SIT40521 Certificate IV in Kitchen Management. This nationally recognised qualification will take you beyond your chef’s qualification by teaching you how to roster and manage the entire kitchen staff. The course delivers all the skills you need to work as a chef — cooking contemporary dishes, operating a fully functional kitchen, and implementing a food safety program. Choose specialist electives in cookery and catering, Asian cooking, patisserie, or food and beverage. Enquire now for the full list of specialisation units (and their availability), commercial chef career outcomes, and enrolment centres near you.
Learn moreGet the skills you need to manage your department (or even the whole venue) with the SIT50422 Diploma of Hospitality Management. This nationally recognised qualification will give you a more sophisticated knowledge of the hospitality industry in Australia and develop your skills in leadership, communication, and business administration. The course covers: customer service management, budgeting and financial management, rostering, risk management and compliance. Choose additional electives to support your carer in commercial cookery, food and beverage, gaming, Asian cooking, accommodation services, or back of house. Enquire now for the full list of entry requirements, hospitality management career outcomes, and upcoming enrolment opportunities in your area.
Learn moreStep up to senior management with the BSB60420 Advanced Diploma of Leadership and Management. This advanced qualification will teach you how to provide leadership across an organisation while managing innovation and continuous improvement. Over 12-18 months of study you will be developing your critical thinking and strategic communication skills. Graduate ready to implement a business plan and tackle a range of complex problems and strategies. Enquire now for the list of elective choices, entry requirements, and enrolment opportunities near you.
Learn moreThe BSB41419 - Certificate IV in Work Health and Safety is a Nationally Recognised Training (NRT) qualification. Please make an enquiry to find out more about the course such as government funding options, study modes and duration.
Learn moreGet started in marketing with the BSB40820 Certificate IV in Marketing and Communication. This nationally recognised qualification can be your entry point into a marketing role, or great for managers and small business owners who need the skills to increase their sales and outreach. The course covers: co-ordinating marketing activities, analysing consumer behaviour, carrying out market research, creating digital content, presenting your ideas and research, developing social media strategies, and more. You will also improve your overall skills in writing and critical thinking. Enquire now for the list of study units, graduation competencies, and upcoming enrolment dates.
Learn moreThe Diploma of Social Media Marketing is perfect for students seeking careers as Social Media Managers, Digital Marketing Managers or Content Marketers. Students will learn about email marketing, niche social media marketing strategies, personal branding, managing blogs and content marketing as well as interpreting market trends and developments.
Learn moreLevel-up your WHS risk management skills with the BSB51319 Diploma of Work Health and Safety. This nationally recognised qualification will teach you how to use risk management tools, investigation safety incidents, and manage the WHS consultation process. Choose electives that support job roles in contractor management or rehabilitation and return-to-work programs. Enquire now for more information about the course specialisations and upcoming enrolment dates.
Learn moreLearn how to the manage the organisation’s HR function with the BSB50320 Diploma of Human Resource Management. This nationally recognised qualification is suited to HR Managers as well as independent HR consultants and advisors. The course covers: employee and industrial relations, team learning and development, workforce planning tools, business risk, WHS and worker’s compensation, payroll, HR information systems, employee health and wellness programs. Enquire now for the list of entry requirements, graduation outcomes, and upcoming enrolment dates.
Learn moreDo you need to update your TAE Certificate or looking to get started as a vocational trainer delivering under the nationally recognised training package? The TAE40122 Certificate IV Training and Assessment is the definitive qualification for NTO, workplace, or VET school-based trainers. Learn how to plan a training session, deliver group-based learning, and assess the competency of your students while accessing the latest in eLearning and electronic presentations.
Entry Requirements
Those entering this qualification must be able to demonstrate vocational competence in their proposed training and assessing area. Vocational competence is defined as broad industry knowledge and experience, and may include, but is not limited to, holding a relevant unit of competency or qualification.
Entry requirements
Entry requirements set by ASQA are the basic qualifications and criteria that students must meet before enrolling in a nationally recognised course.
These requirements ensure students have the skills and knowledge needed to undertake this course.
- There are no formal academic requirements
- Additional entry requirements are set by individual course providers
Career opportunities
The Certificate II in Small Business Operations and Innovation will prepare you for the following roles.
Administrative Assistant
An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Administration Officer
Administration Officers are the office all-rounders that fix the photocopier, keep the kitchen well-stocked, and make sales reports and business le...
Receptionist
Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They mainta...
More about Certificate II in Small Business Operations and Innovation
The Certificate II in Small Business Operations and Innovation is an essential stepping stone for individuals looking to thrive in the vibrant job market of Goulburn. This qualification equips students with vital knowledge and practical experience in business operations, enabling them to pursue exciting career opportunities in the local area. With the growing demand for skilled professionals in various sectors, this course prepares graduates for roles such as Customer Service Representatives, Retail Assistants, and Administration Officers, allowing them to integrate into a range of business environments effectively.
By pursuing this qualification, students will also explore different areas of study related to business, including Business courses, Retail courses, as well as specialised topics such as Customer Engagement and Retail Operations. This comprehensive approach ensures that learners are not only equipped with foundational knowledge but also with specific skills tailored for success in roles like Data Entry Operators, Receptionists, and Administrative Assistants.