About Allara Learning

The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks. This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective member of a sales team. The Certificate III in Retail (SIR30216) is a nationally recognised training qualification and part of the official Retail Services Training Package..

If you’re ready to manage your own team of floor staff (or have your heart set on being the head of your retail department), the Certificate IV in Retail Management delivers the skills you need to manage that frontline team while achieving awesome sales results. Students also learn how to create a customer centric culture, implement customer service strategies, and maintain store security. There are specific entry criteria for this qualification — click for full enrolment details and funding possibilities..

Qualify as a Commis Chef, Chef de Partie, or Patisserie Chef with this fantastic Certificate IV in Commercial Cookery. Learn to prepare contemporary dishes using basic cooking methods — as well as the latest international techniques for meat, poultry, seafood, vegetables, cakes, pastries, breads, and stunning desserts. Students enrolled in this nationally recognised training course complete modules online as well as attend (in-person) lectures and guided practice sessions. Enquire now for the latest enrolment dates..

The Diploma of Business is suitable for managers, supervisors and small business owners requiring the knowledge to plan, establish and operate a successful business. Students will gain skills in project management; recruiting, selecting and inducting staff as well as marketing..

The Certificate IV in Business is suitable for administrators and project officers wanting to step into leadership roles. Students will gain valuable skills in planning and organising meetings, managing customer service, leading team innovation as well as delivering complex written communication..

Successful Century 21 business leaders need highly developed emotional intelligence and social awareness to create effective workplace relationships. The Diploma of Leadership and Management (BSB51918) focuses on people management and will teach you how to recruit and select a great team; successfully expand the performance of your people; then manage your own work priorities. Enquire now for funding opportunities and the next enrolment intake dates..

A Certificate IV in Leadership and Management is perfect for students wanting to advance their people management skills and progress into a leadership role. Students will learn how to determine individual and team development needs and to facilitate the development of a workgroup..

The Certificate III in Business is for students seeking careers in an office or other business role such as customer service adviser, general clerk, typist or word processing operator. Students gain valuable skills in designing and producing documents, responding to customer complaints, working in a team and maintaining financial records..

A Certificate II in Hospitality (SIT20316) is an entry-level qualification focusing on the essential skills for working at any hospitality venue. Students learn how to stay safe at work while abiding by the laws relevant to the hospitality workplace. This course places a strong emphasis on interpersonal skills and communication, so students graduate with a better understanding of how to interact with customers, work effectively with their co-workers, and show social and cultural sensitivity. The Certificate II in Hospitality (SIT20316) is a nationally recognised training qualification and part of the official Tourism, Travel and Hospitality Training Package..

The Diploma of Hospitality is a pathway to work in any sector of the hospitality industry as a departmental manager and supervisor or even for small business owners of restaurants, hotels and tourist outlets. Students will gain essential management skills in leadership, time management, rostering, business writing and communication. Upon graduation, students will be able to confidently navigate a hospitality environment, manage customer service and implement high standards of food and beverage service..

The Certificate III in Hospitality is perfect for students wanting to work at restaurants, hotels, motels, clubs, pubs, cafes or coffee shops. Students will gain skills essential to the hospitality industry including workplace hygiene and food safety, customer service and providing advice to visitors and diners..

A Certificate III in Commercial Cookery SIT30816 is the standard qualification for chefs and commercial cooks working in Australian hospitality venues. The training is hands-on and students graduate knowing the basic methods of preparing and cooking chicken, seafood, meat, fruit and vegetables, eggs, appetisers, salads, desserts, cakes and pastries. The Certificate III in Commercial Cookery SIT30816 is a nationally recognised training qualification and part of the official Tourism, Travel and Hospitality Training Package..

The Certificate IV in Hospitality (SIT40416) is perfect for students working in supervisory roles at contemporary hospitality venues. You’ll gain core skills in customer service, venue hygiene, and team leadership while honing industry specific knowledge in your own interest area: food and beverage, gaming, events, service excellence, or housekeeping. Enquire now for a course outline and elective choices..

A Certificate III in Customer Engagement is the course for students seeking careers as Customer Service Representatives, Call Centre Operators or Sales Consultants. Students gain skills in dealing with customer complaints, customer service excellence, electronic communication, time management and teamwork. .

Get started in retail with this entry-level Certificate II in Retail Services (SIR20216). This course delivers a range of job skills essential for working in a service environment including communication, personal presentation, time management, as well as identifying and responding to security risks. You’ll graduate able to confidently engage with customers and help them choose different products and services. Enquire now for funding opportunities and how to enrol..