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Customer Service Representative Courses in Wagga Wagga

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Wagga Wagga?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

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To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you're considering a career as a Customer Service Representative in Wagga Wagga, you're in luck! There are 19 Customer Service Representative courses available that cater to both beginners and those with prior experience. For those starting out, popular options include the Certificate III in Retail SIR30216 and the Certificate III in Business (Customer Engagement) BSB30120. These beginner courses have been tailored to equip you with the essential skills needed to thrive in the customer service sector.

For experienced learners, advanced offerings such as the Certificate IV in General Insurance FNS41422 and the Certificate IV in Hospital or Health Services Pharmacy Support HLT47121 are exemplary choices. All programs are delivered by reputable training providers, including Group314, ensuring that you receive high-quality education close to home in Wagga Wagga, 2650 Australia.

Completing a Customer Service Representative course not only opens doors to business and retail careers but also enhances your customer engagement skills. Explore other related fields of study, such as Business courses and Retail courses, to broaden your knowledge base. Whether you choose to take a beginner or advanced course, the opportunities are abundant in Wagga Wagga. Start your journey by checking out the complete list of Customer Service Representative courses in Wagga Wagga today!