Course providers in Ballarat
The BSB50420 Diploma of Leadership and Management is for the next generation of business leaders who need highly developed emotional intelligence and the ability to communicate with influence. This nationally recognised diploma has a heavy focus on interpersonal skills and relationship building, while teaching you how to develop administrative systems, operational plans, budgets, policy and compliance documents. Choose electives in areas that support your job role: finance, administration, risk management, big data, industrial relations, customer service. Enquire now for the list of study units, elective choices, and upcoming enrolment dates.
Learn moreThe BSB41419 - Certificate IV in Work Health and Safety is a Nationally Recognised Training (NRT) qualification. Please make an enquiry to find out more about the course such as government funding options, study modes and duration.
Learn moreStep into a supervisory or management role with the BSB40120 Certificate IV in Business. This nationally recognised qualification will level up your use of digital technologies and develop your critical thinking, business relationships and communication strategies. Even better you can choose from one of nine specialisation areas — leadership, administration, operations, sustainability, big data, cyber security, finance, records and information management, or procurement. Graduate with an arsenal of skills that support your actual job role. Enquire now for the list of study units and enrolment opportunities near you.
Learn moreThe BSB50120 Diploma of Business is for business leaders and unit managers needing a hands-one qualification that supports their actual job role. This nationally recognised diploma builds on your existing skills and allows you to specialise in one of nine different areas — operations, leadership, organisational development, compliance, sales, digital and data, procurement, records and information management, or evaluation. You’ll graduate with greatly improved confidence, critical thinking and communication skills. Enquire now for the unit list in each of the nine specialisation areas and upcoming enrolment opportunities.
Learn more- Purchasing Officer
- Engagement Manager
- Business Manager
- Clinic Administrator
- Program Coordinator
- Chief Operating Officer (COO)
- Records Manager
- Dental Office Manager
- Practice Manager
- Warehouse Manager
- Executive Assistant
- Office Manager
- Procurement Officer
- Customer Service Manager
- Operations Officer
- Project Administrator
- Supervisor
- Team Leader
- Marketing Coordinator
- Digital Marketing Assistant
- Business Development Manager
- Operations Manager
- Social Media Coordinator
- Medical Administrator
- Change And Communications Manager
- Marketing Assistant
- Project Officer
- Administration Manager
Get the skills you need to become a successful workplace leader with the BSB40520 Certificate IV in Leadership and Management. This nationally recognised qualification covers the essential aspects of team leadership, workplace relationships, and operations management — then you choose electives that support your actual job role (eg, WHS and risk management, personal productivity, financial reporting, workplace diversity). You’ll graduate a more effective communicator with an arsenal of administration, IT, and digital work skills. Enquire now for the list of study units and upcoming enrolment dates.
Learn moreLearn how to the manage the organisation’s HR function with the BSB50320 Diploma of Human Resource Management. This nationally recognised qualification is suited to HR Managers as well as independent HR consultants and advisors. The course covers: employee and industrial relations, team learning and development, workforce planning tools, business risk, WHS and worker’s compensation, payroll, HR information systems, employee health and wellness programs. Enquire now for the list of entry requirements, graduation outcomes, and upcoming enrolment dates.
Learn moreBecome a quality assurance manager with the BSB50920 Diploma of Quality Auditing. This hands-on qualification is recognised Australia-wide and you will learn how to lead quality audit teams and operational compliance. The course has a strong focus on leadership and communication, so you’ll spend time learning how to communicate with influence, lead meetings, and make presentations. The course also covers: working within compliance frameworks, evaluating and reviewing compliance, analysing evidence and data, managing business risk, quality audit reporting, and much more. Enquire now for the full list of study units, career outcomes, and upcoming enrolment dates.
Learn moreLevel-up your WHS risk management skills with the BSB51319 Diploma of Work Health and Safety. This nationally recognised qualification will teach you how to use risk management tools, investigation safety incidents, and manage the WHS consultation process. Choose electives that support job roles in contractor management or rehabilitation and return-to-work programs. Enquire now for more information about the course specialisations and upcoming enrolment dates.
Learn moreThe BSB40420 Certificate IV in Human Resource Management is for HR Co-ordinators or managers and line supervisors that also have HR responsibilities. Over 12-18 months of study you will learn how to support the learning and development of teams, and support the HR process at your organisation. The course covers: recruitment and onboarding, performance development, advanced payroll, work health and safety implementation, industrial relations, critical communication skills. Enquire now for the full list of study units, elective choices, and enrolment opportunities.
Learn morePlease note - this is not a building related course. The BSB50820 Diploma of Project Management is for dedicated project managers and team leaders who have been assigned to a major project. You will learn how to scope and cost out a project, then manage the budget, quality, resources and work teams. Choose electives that support your job role including: communication, compliance and governance, critical thinking, team leadership, procurement, ICT and information systems. Enquire now for the full list of elective choices, study outcomes, and enrolment opportunities.
Learn moreEntry requirements
Entry requirements set by ASQA are the basic qualifications and criteria that students must meet before enrolling in a nationally recognised course.
These requirements ensure students have the skills and knowledge needed to undertake this course.
- There are no formal academic requirements
- Additional entry requirements are set by individual course providers
Career opportunities
The Certificate II in Small Business Operations and Innovation will prepare you for the following roles.
Administrative Assistant
An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Receptionist
Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They mainta...
More about Certificate II in Small Business Operations and Innovation
Are you considering a rewarding career in the small business sector? The Certificate II in Small Business Operations and Innovation offered in Ballarat can give you the essential skills you need. This qualification is designed to immerse you in the fundamentals of business operations while encouraging innovation, making it an ideal stepping stone into the workforce. As a student, you will gain a well-rounded education that covers various key areas, including business courses and retail courses.
Completing this course opens up exciting job opportunities in Ballarat, especially for roles such as Customer Service Representative, Retail Assistant, and Administrative Assistant. Each of these positions is vital to the success of any small business and will equip you with invaluable experience that can propel your career forward. With the growing number of small businesses in the Ballarat region, your skills will be in high demand!
This qualification also allows those interested in administrative roles to flourish, with pathways to careers such as Administration Officer and Receptionist. The Certificate II in Small Business Operations and Innovation focuses on practical skills, ensuring you are ready to handle real-world challenges in the workplace. Don't miss out on the chance to enhance your career prospects in a thriving economy like Ballarat's.
By obtaining your Certificate II, you will not only gain theoretical knowledge but also practical experience in fields like Business Administration, Retail Operations, and Customer Engagement. This comprehensive understanding will make you an attractive candidate for positions such as Data Entry Operator. Embrace the opportunities available in Ballarat by enrolling in this course, and take a confident step towards your future in business!