What is User Choice funding?
User Choice Funding is a national funding scheme that subsidises the cost of an Australian Apprenticeship. The level of funding varies by state, and in the Australian Capital Territory the subsidies are paid directly to the Registered Training Organisation (RTO) who delivers the training.
User Choice Funding ACT reduces the cost of training employers must pay. It covers a wide range of industries with nationally recognised qualifications from Certificate II through to Advanced Diploma.
Who is eligible for User Choice Funding?
User Choice Funding is targeting young people wanting to enter the workforce, people who have lost their jobs due to impacts of COVID19, and key industries experiencing skill shortages.
Funding will only be available for courses listed on the official User Choice qualification subsidy list. You must also be; an Australian citizen, permanent resident, NZ passport holder with more than 6 months residency or hold another eligible visa, at least 15 years old, and undertaking an Australian Apprenticeship in the ACT with an approved RTO in an occupation identified on the current ACT Skills Needs List.
Your employer will need to prove that you receive proper supervision at work as well as on-the-job instructions and guidance. They must also demonstrate that you will be supported to attend off-site training and be given time to complete assignment tasks.
Who is NOT eligible for User Choice Funding?
From January 2022, the following workers are no longer eligible for User Choice funding in the ACT:
New Australian Apprentices (AAs) directly employed by the ACT or Australian Government. Note: there are exceptions for school-based apprentices.
Existing employees working in an occupation that is NOT on the current ACT Skills Needs List.
New Workers vs Existing Workers
Your eligibility for funding may include an assessment on your status as either a New Worker or an Existing Worker. You are considered a New Worker if you are full time (employed for less than 3 months) or part time (employed for less than 12 months). You are classed as an Existing Worker if you have been employed for longer.
Eligibility criteria
- be 15 years of age or older
- be an Australian or New Zealand citizen, permanent Australian resident or an eligible VISA holder
- be working in the ACT and receiving remuneration for your work
- be completing a minimum of 15 hours combined work and training per week
- be employed on a part-time or full-time basis (not casual) when you commence your training
- be undertaking an approved Australian Apprenticeships qualification with an approved registered training organisation
- have the required supervision in the workplace for an Australian Apprentice
Popular User Choice courses
Enquire with a course provider to confirm availability of User Choice funded places and eligibility requirements.
Certificate III in Accounts Administration
Get the skills you need to become an accounts or payroll officer with the FNS30322 Certificate III in Accounts Administration. This nationally recognised qualification will teach you how to design spreadsheets, use computerised accounting and payroll applications, process financial transactions, produce interim reports, balance accounts and ledgers, communicate with co-workers and supervisors. The course also covers: payroll, records management, reconciliations and more. Enquire now for entry requirements, the full list of study units, and upcoming enrolment opportunities in your area.
- There are no mandated entry requirements.
Get the skills you need to become an accounts or payroll officer with the FNS30322 Certificate III in Accounts Administration. This nationally recognised qualification will teach you how to design spreadsheets, use computerised accounting and payroll applications, process financial transactions, produce interim reports, balance accounts and ledgers, communicate with co-workers and supervisors. The course also covers: payroll, records management, reconciliations and more. Enquire now for entry requirements, the full list of study units, and upcoming enrolment opportunities in your area.
- There are no mandated entry requirements.
Certificate III in Business
The BSB30120 Certificate III in Business prepares you for an administrative role. You’ll gain essential communication and teamwork skills, then specialise in an area that supports your career aspirations. Specialty areas include: technology and IT, business competence, teamwork and relationships, customer service, accounts, medical administration, records management. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates.
- There are no mandated entry requirements.
The BSB30120 Certificate III in Business prepares you for an administrative role. You’ll gain essential communication and teamwork skills, then specialise in an area that supports your career aspirations. Specialty areas include: technology and IT, business competence, teamwork and relationships, customer service, accounts, medical administration, records management. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates.
- There are no mandated entry requirements.
Certificate III in Early Childhood Education and Care
The CHC30121 Certificate III in Early Childhood Education and Care is for students seeking roles in a range of early childhood education settings, working within the requirements of the Education and Care Services National Regulations and the National Quality Standard. Students gain a range of knowledge and skills including caring for children, developing relationships with babies and toddlers, keeping children safe as well as supporting children’s play and learning.
- There are no mandated entry requirements.
The CHC30121 Certificate III in Early Childhood Education and Care is for students seeking roles in a range of early childhood education settings, working within the requirements of the Education and Care Services National Regulations and the National Quality Standard. Students gain a range of knowledge and skills including caring for children, developing relationships with babies and toddlers, keeping children safe as well as supporting children’s play and learning.
- There are no mandated entry requirements.
Certificate III in Health Administration
A Certificate III in Health Administration is suitable for students already working as medical receptionists, admissions clerk or wards clerks or individuals seeking roles in hospitals, community health centres or private practices. Students will gain skills important skills including understanding and applying medical terminology, following organisational infection prevention and control procedures as well as working with a diverse range of people.
- There are no mandated entry requirements.
A Certificate III in Health Administration is suitable for students already working as medical receptionists, admissions clerk or wards clerks or individuals seeking roles in hospitals, community health centres or private practices. Students will gain skills important skills including understanding and applying medical terminology, following organisational infection prevention and control procedures as well as working with a diverse range of people.
- There are no mandated entry requirements.
Certificate III in Hospitality
Get started in the hospitality industry with the SIT30622 Certificate III in Hospitality. With this nationally recognised qualification you could work in bars, coffee shops, nightclubs, hotels, resorts, casinos, events and festivals. You’ll gain skills in communication and customer service and choose electives that support your career interests: food and beverage service, cooking, guest services, gaming, barista services, administration and customer service. Enquire now for the full list of elective choices and their availability, plus training providers near you who deliver this qualification.
- There are no mandated entry requirements.
Get started in the hospitality industry with the SIT30622 Certificate III in Hospitality. With this nationally recognised qualification you could work in bars, coffee shops, nightclubs, hotels, resorts, casinos, events and festivals. You’ll gain skills in communication and customer service and choose electives that support your career interests: food and beverage service, cooking, guest services, gaming, barista services, administration and customer service. Enquire now for the full list of elective choices and their availability, plus training providers near you who deliver this qualification.
- There are no mandated entry requirements.
Certificate IV in Business
Step into a supervisory or management role with the BSB40120 Certificate IV in Business. This nationally recognised qualification will level up your use of digital technologies and develop your critical thinking, business relationships and communication strategies. Even better you can choose from one of nine specialisation areas — leadership, administration, operations, sustainability, big data, cyber security, finance, records and information management, or procurement. Graduate with an arsenal of skills that support your actual job role. Enquire now for the list of study units and enrolment opportunities near you.
- There are no mandated entry requirements.
Step into a supervisory or management role with the BSB40120 Certificate IV in Business. This nationally recognised qualification will level up your use of digital technologies and develop your critical thinking, business relationships and communication strategies. Even better you can choose from one of nine specialisation areas — leadership, administration, operations, sustainability, big data, cyber security, finance, records and information management, or procurement. Graduate with an arsenal of skills that support your actual job role. Enquire now for the list of study units and enrolment opportunities near you.
- There are no mandated entry requirements.
Certificate IV in Health Administration
Step up to team leader with the HLT47321 Certificate IV in Health Administration. This nationally recognised qualification is perfect for health sector workers who need skills in leadership and business administration. The course covers: using medical terminology, monitoring infection controls, communicating effectively with patients and medial professionals, conducting recruitment and on-boarding, supervising a team, reporting on financial activity, and much more. Enquire now for the full list of study units, health sector career outcomes, and upcoming opportunities for enrolment.
- There are no mandated entry requirements.
Step up to team leader with the HLT47321 Certificate IV in Health Administration. This nationally recognised qualification is perfect for health sector workers who need skills in leadership and business administration. The course covers: using medical terminology, monitoring infection controls, communicating effectively with patients and medial professionals, conducting recruitment and on-boarding, supervising a team, reporting on financial activity, and much more. Enquire now for the full list of study units, health sector career outcomes, and upcoming opportunities for enrolment.
- There are no mandated entry requirements.
Certificate IV in Leadership and Management
Get the skills you need to become a successful workplace leader with the BSB40520 Certificate IV in Leadership and Management. This nationally recognised qualification covers the essential aspects of team leadership, workplace relationships, and operations management — then you choose electives that support your actual job role (eg, WHS and risk management, personal productivity, financial reporting, workplace diversity). You’ll graduate a more effective communicator with an arsenal of administration, IT, and digital work skills. Enquire now for the list of study units and upcoming enrolment dates.
- There are no mandated entry requirements.
Get the skills you need to become a successful workplace leader with the BSB40520 Certificate IV in Leadership and Management. This nationally recognised qualification covers the essential aspects of team leadership, workplace relationships, and operations management — then you choose electives that support your actual job role (eg, WHS and risk management, personal productivity, financial reporting, workplace diversity). You’ll graduate a more effective communicator with an arsenal of administration, IT, and digital work skills. Enquire now for the list of study units and upcoming enrolment dates.
- There are no mandated entry requirements.
Certificate IV in Project Management Practice
Please note - this is not a building related course. If you want to be assigned to the next project team, try the BSB40920 Certificate IV in Project Management Practice. This nationally recognised qualification covers the essential project management techniques as well as risk management, procurement, HR, stakeholder engagement, cost management, digital security, and contract law. Choose electives that support your actual job role and graduate ready for work as a project administrator, contractors officer, or QA officer. Enquire now for the full list of study units, course outcomes, and training centres.
- There are no mandated entry requirements.
Please note - this is not a building related course. If you want to be assigned to the next project team, try the BSB40920 Certificate IV in Project Management Practice. This nationally recognised qualification covers the essential project management techniques as well as risk management, procurement, HR, stakeholder engagement, cost management, digital security, and contract law. Choose electives that support your actual job role and graduate ready for work as a project administrator, contractors officer, or QA officer. Enquire now for the full list of study units, course outcomes, and training centres.
- There are no mandated entry requirements.
Diploma of Business
The BSB50120 Diploma of Business is for business leaders and unit managers needing a hands-one qualification that supports their actual job role. This nationally recognised diploma builds on your existing skills and allows you to specialise in one of nine different areas — operations, leadership, organisational development, compliance, sales, digital and data, procurement, records and information management, or evaluation. You’ll graduate with greatly improved confidence, critical thinking and communication skills. Enquire now for the unit list in each of the nine specialisation areas and upcoming enrolment opportunities.
- There are no mandated entry requirements.
The BSB50120 Diploma of Business is for business leaders and unit managers needing a hands-one qualification that supports their actual job role. This nationally recognised diploma builds on your existing skills and allows you to specialise in one of nine different areas — operations, leadership, organisational development, compliance, sales, digital and data, procurement, records and information management, or evaluation. You’ll graduate with greatly improved confidence, critical thinking and communication skills. Enquire now for the unit list in each of the nine specialisation areas and upcoming enrolment opportunities.
- There are no mandated entry requirements.
Diploma of Early Childhood Education and Care
A CHC50121 Diploma of Early Childhood Education & Care will suit students desiring careers as early childhood educators responsible for designing and implementing curriculum. They work to implement an approved learning framework within the requirements of the Education and Care Services National Regulations and the National Quality Standard. Students will learn how to work in partnership with families to provide appropriate education and care for children, nurture creativity in children as well as implement strategies for the inclusion of all children.
- Completed Certificate III in Early Childhood Education and Care or equivalent qualifications
A CHC50121 Diploma of Early Childhood Education & Care will suit students desiring careers as early childhood educators responsible for designing and implementing curriculum. They work to implement an approved learning framework within the requirements of the Education and Care Services National Regulations and the National Quality Standard. Students will learn how to work in partnership with families to provide appropriate education and care for children, nurture creativity in children as well as implement strategies for the inclusion of all children.
- Completed Certificate III in Early Childhood Education and Care or equivalent qualifications
Diploma of Hospitality Management
Get the skills you need to manage your department (or even the whole venue) with the SIT50422 Diploma of Hospitality Management. This nationally recognised qualification will give you a more sophisticated knowledge of the hospitality industry in Australia and develop your skills in leadership, communication, and business administration. The course covers: customer service management, budgeting and financial management, rostering, risk management and compliance. Choose additional electives to support your carer in commercial cookery, food and beverage, gaming, Asian cooking, accommodation services, or back of house. Enquire now for the full list of entry requirements, hospitality management career outcomes, and upcoming enrolment opportunities in your area.
- There are no mandated entry requirements.
Get the skills you need to manage your department (or even the whole venue) with the SIT50422 Diploma of Hospitality Management. This nationally recognised qualification will give you a more sophisticated knowledge of the hospitality industry in Australia and develop your skills in leadership, communication, and business administration. The course covers: customer service management, budgeting and financial management, rostering, risk management and compliance. Choose additional electives to support your carer in commercial cookery, food and beverage, gaming, Asian cooking, accommodation services, or back of house. Enquire now for the full list of entry requirements, hospitality management career outcomes, and upcoming enrolment opportunities in your area.
- There are no mandated entry requirements.
Diploma of Project Management
Please note - this is not a building related course. The BSB50820 Diploma of Project Management is for dedicated project managers and team leaders who have been assigned to a major project. You will learn how to scope and cost out a project, then manage the budget, quality, resources and work teams. Choose electives that support your job role including: communication, compliance and governance, critical thinking, team leadership, procurement, ICT and information systems. Enquire now for the full list of elective choices, study outcomes, and enrolment opportunities.
- There are no mandated entry requirements.
Please note - this is not a building related course. The BSB50820 Diploma of Project Management is for dedicated project managers and team leaders who have been assigned to a major project. You will learn how to scope and cost out a project, then manage the budget, quality, resources and work teams. Choose electives that support your job role including: communication, compliance and governance, critical thinking, team leadership, procurement, ICT and information systems. Enquire now for the full list of elective choices, study outcomes, and enrolment opportunities.
- There are no mandated entry requirements.
Diploma of Community Services
The CHC52021 Diploma of Community Services is a nationally recognized qualification that prepares students for leadership roles in the community services sector. Students will develop advanced skills in advocacy, social justice, policy development, and program design. Graduates can work in leadership roles, such as community services manager, program manager, or social policy analyst, in government and non-government organizations.
- There are no mandated entry requirements.
The CHC52021 Diploma of Community Services is a nationally recognized qualification that prepares students for leadership roles in the community services sector. Students will develop advanced skills in advocacy, social justice, policy development, and program design. Graduates can work in leadership roles, such as community services manager, program manager, or social policy analyst, in government and non-government organizations.
- There are no mandated entry requirements.
Certificate III in Individual Support (Ageing)
The Certificate III in Individual Support (Ageing) is a comprehensive program aimed at preparing students to provide personalized care and support to elderly individuals. Through a combination of theoretical knowledge and practical training, students will learn to assist with daily activities, promote independence, and contribute to the well-being and quality of life of older people in various care settings.
- There are no mandated entry requirements.
The Certificate III in Individual Support (Ageing) is a comprehensive program aimed at preparing students to provide personalized care and support to elderly individuals. Through a combination of theoretical knowledge and practical training, students will learn to assist with daily activities, promote independence, and contribute to the well-being and quality of life of older people in various care settings.
- There are no mandated entry requirements.
Certificate III in Individual Support (Disability)
The Certificate III in Individual Support (Disability) equips individuals with the skills to work in the disability sector, including person-centered care, communication, safety procedures, promoting independence, and community participation. This course includes supervised work placements. On completion, graduates can work as disability support workers in various settings.
- There are no mandated entry requirements.
The Certificate III in Individual Support (Disability) equips individuals with the skills to work in the disability sector, including person-centered care, communication, safety procedures, promoting independence, and community participation. This course includes supervised work placements. On completion, graduates can work as disability support workers in various settings.
- There are no mandated entry requirements.
Advanced Diploma of Community Sector Management
The Advanced Diploma of Community Sector Management (CHC62015) is a management level qualification great for students seeking careers managing community-based projects and organisations. Students begin with 8 core units that focus on business skills, leadership and organisational management. They then work through 5 electives which can include case management, creating partnerships with specialist support providers and resolving grievances and complaints about community service delivery. Students graduate with practical knowledge of compliance, leadership, process management, and finance.
- There are no mandated entry requirements.
The Advanced Diploma of Community Sector Management (CHC62015) is a management level qualification great for students seeking careers managing community-based projects and organisations. Students begin with 8 core units that focus on business skills, leadership and organisational management. They then work through 5 electives which can include case management, creating partnerships with specialist support providers and resolving grievances and complaints about community service delivery. Students graduate with practical knowledge of compliance, leadership, process management, and finance.
- There are no mandated entry requirements.
Certificate III in Community Services
The Certificate III in Community Services (CHC32015) is excellent for students seeking careers as community services workers. Students begin with the foundation skills essential for maintaining personal safety while helping others. They learn how to manage personal stress, and communicate with clients from a diverse range of cultural backgrounds. Students are then able to choose electives to pursue career interests such as working with the elderly, working with children and young people, drugs and alcohol and mental health. The Certificate III in Community Services (CHC32015) is a nationally recognised training qualification and part of the official Community Services Training Package.
- There are no mandated entry requirements.
The Certificate III in Community Services (CHC32015) is excellent for students seeking careers as community services workers. Students begin with the foundation skills essential for maintaining personal safety while helping others. They learn how to manage personal stress, and communicate with clients from a diverse range of cultural backgrounds. Students are then able to choose electives to pursue career interests such as working with the elderly, working with children and young people, drugs and alcohol and mental health. The Certificate III in Community Services (CHC32015) is a nationally recognised training qualification and part of the official Community Services Training Package.
- There are no mandated entry requirements.
Certificate IV In Ageing Support
Become an aged care support worker with the nationally recognised CHC43015 Certificate IV In Ageing Support. This hands-on qualification will teach you how to deliver personal care services to elderly people in nursing homes, aged care facilities, community centres, and private residences. You’ll learn how to coordinate services for older people and meet their personal support needs. At the same time you’ll learn the many risks and issues facing older Australians including falls, dementia, isolation, grief and loss, medication. The course also covers: relationship building, client independence and wellbeing, palliative approach, falls prevention, client transport, communication skills, and much more. Enquire now for entry requirements, aged care career outcomes, and enrolment openings in your area.
- There are no mandated entry requirements.
Become an aged care support worker with the nationally recognised CHC43015 Certificate IV In Ageing Support. This hands-on qualification will teach you how to deliver personal care services to elderly people in nursing homes, aged care facilities, community centres, and private residences. You’ll learn how to coordinate services for older people and meet their personal support needs. At the same time you’ll learn the many risks and issues facing older Australians including falls, dementia, isolation, grief and loss, medication. The course also covers: relationship building, client independence and wellbeing, palliative approach, falls prevention, client transport, communication skills, and much more. Enquire now for entry requirements, aged care career outcomes, and enrolment openings in your area.
- There are no mandated entry requirements.
Certificate IV in Alcohol and Other Drugs
The Certificate IV in Alcohol and Other Drugs (CHC43215) is an entry level qualification for students wanting to work or volunteer providing services and interventions to clients with alcohol or drug issues. During the course, students complete 17 units with a lot of focus on interpersonal skills, communication and relationship building. Students learn the foundational information, techniques, procedures and practices needed to assess clients with alcohol or other drug issues, provide interventions, as well as review treatment plans. The Certificate IV in Alcohol and Other Drugs (CHC43215) is a nationally recognised training qualification and part of the official Community Services Training Package.
- There are no mandated entry requirements.
The Certificate IV in Alcohol and Other Drugs (CHC43215) is an entry level qualification for students wanting to work or volunteer providing services and interventions to clients with alcohol or drug issues. During the course, students complete 17 units with a lot of focus on interpersonal skills, communication and relationship building. Students learn the foundational information, techniques, procedures and practices needed to assess clients with alcohol or other drug issues, provide interventions, as well as review treatment plans. The Certificate IV in Alcohol and Other Drugs (CHC43215) is a nationally recognised training qualification and part of the official Community Services Training Package.
- There are no mandated entry requirements.