BSB50420

Diploma of Leadership and Management

The BSB50420 Diploma of Leadership and Management is for the next generation of business leaders who need highly developed emotional intelligence and the ability to communicate with influence. This nationally recognised diploma has a heavy focus on interpersonal skills and relationship building, while teaching you how to develop administrative systems, operational plans, budgets, policy and compliance documents. Choose electives in areas that support your job role: finance, administration, risk management...

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BSB30120

Certificate III in Business (Customer Engagement)

Get the skills you need to take care of customer service with the BSB30120 Certificate III in Business (Customer Engagement). This nationally recognised qualification delivers communication, critical thinking and teamwork skills as well as customer specific competencies in marketing, social media, sales, and complaint resolution. Graduate ready for work on the help desk or better able to support your own work team. Enquire now for the full list of study units, graduation competencies, and enrolment opportunities.

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11039NAT

Certificate II in Career Preparation

The 11039NAT Certificate II in Career Preparation equips participants with the skills and confidence needed to enter the workforce or pursue further education and training. The course covers topics such as exploring work and training opportunities, career planning, and developing soft skills like teamwork, critical thinking, problem-solving, and conflict management. It aims to provide employability skills, learning skills for further study, literacy skills, goal identification, and planning for career pat...

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Graduate Certificate in Business Administration

The Graduate Certificate in Business Administration offers foundational expertise in the holistic management of business enterprises. Suited for seasoned professionals or those seeking enhanced business acumen, this course blends practice-based learning with principles of social justice and impactful research. Covering integral managerial concepts, it delves into areas such as marketing, talent management, and accounting, presented through diverse lenses. Furthermore, students will cultivate their communi...

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