Courses for beginners
There are 8 courses available in Armidale New South Wales for beginner learners with no prior experience or qualifications.
SIR30216
Certificate III in Retail
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
BSB30120
Certificate III in Business (Customer Engagement)
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
Customer Experience: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
SIR20216
Certificate II in Retail Services
Blended, Online, Traineeship
4 - 18 months
$0 - $4,330
- There are no mandated entry requirements.
+ 4 more
SIR10116
Certificate I in Retail Services
Online
6 months
$1,200
- There are no mandated entry requirements.
Gold Coast Training College
Courses for experienced learners
There are 2 courses available in Armidale New South Wales for experienced learners with prior experience or qualifications.
FNS41422
Certificate IV in General Insurance
On Campus, Online, Traineeship
7 - 36 months
$0 - $6,000
- There are no mandated entry requirements.
HLT47121
Certificate IV in Hospital or Health Services Pharmacy Support
Traineeship
24 months
$5,500
- At least 1 years work experience in a related field OR
- Completed Certificate III in Hospital or Health Services Pharmacy Support or equivalent qualifications
SWC Training
Key questions
How can I become a customer service representative?
To become a customer service representative in Armidale, you may want to consider completing the Certificate III in Retail. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Armidale?
You can train to become a customer service representative by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Armidale area that provide customer service representative training. The closest campus is 48km away from the center of Armidale. You can also study a customer service representative course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service representative sector.
Retail Assistant
A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.
Avg yearly income
$62,400
Skill level
Beginner
Retail Team Leader
A Retail Team Leader supervises staff, ensures sales goals are met, and provides excellent customer service while resolving issues.
Avg yearly income
$75,400
Skill level
Beginner
Store Manager
A Store Manager oversees retail operations, managing staff, finances, and customer service while handling advertising and resolving issues.
Avg yearly income
$78,000
Skill level
Advanced
Cashier
A Cashier processes payments, provides receipts, balances cash, and ensures adequate change while delivering excellent customer service.
Avg yearly income
$54,600
Skill level
Beginner
Car Salesman
Car Salesmen assist customers in purchasing vehicles, providing advice, demonstrating features, organising finance, and processing transactions.
Avg yearly income
$72,800
Skill level
Beginner
Retail Supervisor
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
Avg yearly income
$55,016
Skill level
Beginner
Department Manager
A Department Manager oversees retail operations, sets sales targets, supervises staff, monitors stock, and organises promotions, requiring strong communication and problem-solving skills.
Avg yearly income
$104,000
Skill level
Advanced
Retail Manager
A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.
Avg yearly income
$93,600
Skill level
Advanced
Area Manager
An Area Manager oversees operations within a specific region, managing teams, finances, and customer service to ensure effective performance.
Avg yearly income
$101,400
Skill level
Advanced
Regional Manager
A Regional Manager oversees operations across multiple branches in a specified area, focusing on efficiency, profits, and effective leadership.
Avg yearly income
$124,800
Skill level
Advanced
Retail Executive
A Retail Executive manages retail operations, sets sales targets, analyses profits, and engages in marketing and strategic planning.
Avg yearly income
$112,996
Skill level
Advanced
Cluster Manager
A Cluster Manager oversees daily operations across multiple stores, ensuring profitability, effective service, strong leadership, and problem-solving.
Avg yearly income
$72,488
Skill level
Advanced
More about customer service representative courses in Armidale
If you are looking to embark on a rewarding career in customer service, our selection of Customer Service Representative courses in Armidale provides a comprehensive pathway to acquire the necessary skills and knowledge. With a total of 18 courses available, Armidale residents have access to a variety of training options tailored to beginners as well as experienced professionals. Courses like the Certificate III in Retail SIR30216 and the Certificate III in Business (Customer Engagement) BSB30120 are designed for those new to the industry, setting a solid foundation for a successful career in customer service.
For those seeking to enhance their qualifications and advance their careers, there are also advanced options available such as the Certificate IV in General Insurance FNS41422 and the Certificate IV in Hospital or Health Services Pharmacy Support HLT47121. These courses cater to individuals with existing experience or qualifications, ensuring that you can refine your skill set and gain a competitive edge in your field. Whether you're beginning your journey or looking to elevate your expertise, Armidale offers a range of opportunities to help you thrive.
The courses listed not only cover fundamental skills but also delve into related areas such as business courses, retail courses, and customer engagement courses. This holistic approach ensures that learners are equipped with a well-rounded understanding of customer service dynamics. Additionally, vocational courses such as the Customer Service Skill Set SITSS00078 highlight the importance of effective communication and problem-solving, vital attributes for success in the industry.
By enrolling in a Customer Service Representative course in Armidale, you can look forward to gaining valuable skills that are highly sought after by employers across various sectors. The local community in Armidale benefits from a range of training providers who are either Registered Training Organisations (RTOs) or recognised by relevant industry bodies, ensuring you receive quality education. Take the first step towards your future in customer service by exploring the diverse options available today and position yourself for a successful and fulfilling career.
Further reading
What can you do with a Certificate III in Retail?
13th October 2020
