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Customer Service Representative Courses in Geraldton

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Geraldton?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Geraldton

The following providers offer Customer Service Representative courses in Geraldton, Western Australia.
River Oak College
46425
1
MCI Institute
91088
1
Upskilled
40374
1
Academy Xi
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
Tubal
51679
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Alffie
41206
2
Learning Sphere
91718
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
Key Institute
20855
1
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you are looking to start a rewarding career in customer service, the range of Customer Service Representative courses in Geraldton offers a plethora of options to suit various experience levels. With 18 courses available in the region, learners can choose from beginner courses ideal for those without prior experience, such as the Certificate III in Retail SIR30216 and the Certificate III in Business (Customer Engagement) BSB30120. These programmes are designed to equip students with the essential skills and knowledge relevant to the customer service sector.

In addition to beginner courses, Geraldton also has advanced options for those with prior qualifications. The Certificate IV in General Insurance FNS41422 and Certificate IV in Hospital or Health Services Pharmacy Support HLT47121 provide specialized training for professionals seeking to advance their careers in customer service-related fields. Each course is delivered by registered training organisations or recognized industry bodies, ensuring high-quality education standards.

For those interested in related fields, there are several career pathways linked to customer service studies, including roles such as a Customer Relationship Manager and a Customer Service Officer. Pursuing business courses or retail courses can further enhance your qualifications and career prospects in these areas.

Students enrolled in the Customer Experience: Elevate course can also explore the various skills necessary for success in customer-facing roles. As the industry continues to evolve, the demand for skilled professionals is ever-present, making training in customer engagement and retail operations increasingly valuable. Completing these courses can provide a strong foundation for a fulfilling career.

With the vibrant region of Geraldton serving as the backdrop for these educational opportunities, aspiring customer service professionals can gain valuable insights and practical skills in a supportive learning environment. The comprehensive Customer Service Representative courses in Geraldton are designed for anyone looking to thrive in a customer-centric role, whether it be as a Store Manager or a Retail Supervisor. Start your journey today and embrace the opportunities this field has to offer!