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Customer Service Representative Courses in Gisborne

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Gisborne?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

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To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

Looking to embark on a rewarding career as a Customer Service Representative in Gisborne? With a selection of specially designed Customer Service Representative courses in Gisborne, you can acquire the essential skills and knowledge needed to excel in this dynamic field. These courses not only build a strong foundation in customer engagement and communication but also provide an excellent pathway to various career opportunities, including roles such as Customer Relationship Manager and Client Services Officer.

Gisborne's vibrant community offers a wealth of career possibilities across multiple industries, making it an ideal location for pursuing Customer Service Representative courses in Gisborne. Graduates can find themselves thriving in roles such as Retail Assistant, Store Manager, or even Account Manager. Furthermore, by enhancing your skills through related fields of study such as Business courses and Retail courses, you can maximise your employability and career progression.

In addition to the fundamental training you will receive, exploring supplementary job roles such as Service Delivery Manager and Area Manager will ensure you are well-rounded in customer service expertise. By enrolling in Customer Service Representative courses in Gisborne, you are taking a significant step towards a fulfilling career path in customer engagement and support. Take the leap today and invest in your future in this thriving regional centre!