Courses for beginners
There are 8 courses available in Lismore New South Wales for beginner learners with no prior experience or qualifications.
SIR30216
Certificate III in Retail
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
BSB30120
Certificate III in Business (Customer Engagement)
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
Customer Experience: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
SIR20216
Certificate II in Retail Services
Blended, Online, Traineeship
4 - 18 months
$0 - $4,330
- There are no mandated entry requirements.
+ 4 more
SIR10116
Certificate I in Retail Services
Online, Traineeship
1 week - 6 months
$0 - $1,200
- There are no mandated entry requirements.
Courses for experienced learners
There are 2 courses available in Lismore New South Wales for experienced learners with prior experience or qualifications.
FNS41422
Certificate IV in General Insurance
On Campus, Online, Traineeship
7 - 36 months
$0 - $6,000
- There are no mandated entry requirements.
HLT47121
Certificate IV in Hospital or Health Services Pharmacy Support
Traineeship
24 months
$5,500
- At least 1 years work experience in a related field OR
- Completed Certificate III in Hospital or Health Services Pharmacy Support or equivalent qualifications
SWC Training
Key questions
How can I become a customer service representative?
To become a customer service representative in Lismore, you may want to consider completing the Customer Experience: Elevate. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Lismore?
You can train to become a customer service representative by completing a qualification with Academy Xi. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Lismore area that provide customer service representative training. The closest campus is 12km away from the center of Lismore. You can also study a customer service representative course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service representative sector.
Retail Assistant
A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.
Avg yearly income
$62,400
Skill level
Beginner
Retail Team Leader
A Retail Team Leader supervises staff, ensures sales goals are met, and provides excellent customer service while resolving issues.
Avg yearly income
$75,400
Skill level
Beginner
Store Manager
A Store Manager oversees retail operations, managing staff, finances, and customer service while handling advertising and resolving issues.
Avg yearly income
$78,000
Skill level
Advanced
Cashier
A Cashier processes payments, provides receipts, balances cash, and ensures adequate change while delivering excellent customer service.
Avg yearly income
$54,600
Skill level
Beginner
Car Salesman
Car Salesmen assist customers in purchasing vehicles, providing advice, demonstrating features, organising finance, and processing transactions.
Avg yearly income
$72,800
Skill level
Beginner
Retail Supervisor
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
Avg yearly income
$55,016
Skill level
Beginner
Department Manager
A Department Manager oversees retail operations, sets sales targets, supervises staff, monitors stock, and organises promotions, requiring strong communication and problem-solving skills.
Avg yearly income
$104,000
Skill level
Advanced
Retail Manager
A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.
Avg yearly income
$93,600
Skill level
Advanced
Area Manager
An Area Manager oversees operations within a specific region, managing teams, finances, and customer service to ensure effective performance.
Avg yearly income
$101,400
Skill level
Advanced
Regional Manager
A Regional Manager oversees operations across multiple branches in a specified area, focusing on efficiency, profits, and effective leadership.
Avg yearly income
$124,800
Skill level
Advanced
Retail Executive
A Retail Executive manages retail operations, sets sales targets, analyses profits, and engages in marketing and strategic planning.
Avg yearly income
$112,996
Skill level
Advanced
Cluster Manager
A Cluster Manager oversees daily operations across multiple stores, ensuring profitability, effective service, strong leadership, and problem-solving.
Avg yearly income
$72,488
Skill level
Advanced
More about customer service representative courses in Lismore
Are you looking to start a rewarding career in customer service? The Customer Service Representative courses in Lismore offer a range of opportunities for both beginners and experienced learners. With a selection of 18 competent courses, including Certificate III in Retail and Certificate III in Business (Customer Engagement), you can gain the necessary skills to excel in a dynamic job market. Whether you're new to the field or looking to enhance your expertise, these courses are tailored to help you succeed.
For those without previous experience, Lismore provides excellent beginner courses such as the Customer Experience: Elevate program and the Customer Service Skill Set. These courses will equip you with essential skills to interact effectively with customers, ensuring you are well-prepared for job opportunities in the local area. With 16 beginner options to choose from, you have the freedom to select the path that best suits your interests and career aspirations.
If you already possess experience or qualifications in the industry, consider advancing your career with courses like the Certificate IV in General Insurance or the Certificate IV in Hospital or Health Services Pharmacy Support. These advanced courses are designed to deepen your expertise and enhance your prospects, allowing you to take on more responsibilities in customer service roles across various sectors.
In addition to the comprehensive courses offered, the Customer Service Representative job roles intersect with broader fields of study such as Business courses, Retail courses, and Customer Engagement. These connections ensure that learners can diversify their skills and pursue varying career paths. Lismore is well-positioned to support your educational journey, providing access to reputable training providers recognised in the industry.
Embarking on your educational journey in customer service can open up numerous career opportunities, making now the ideal time to explore the Customer Service Representative courses in Lismore. With 18 courses available, ranging from beginner to advanced levels, you can seamlessly transition into a fulfilling career that meets the needs of today’s fast-paced work environment. Take the first step towards success by enrolling in one of the outstanding courses available in your local area.
Further reading
What can you do with a Certificate III in Retail?
13th October 2020
