How do I become a Customer Service Representative in Lismore?
Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Lismore
The following providers offer Customer Service Representative courses in Lismore, New South Wales.
Common questions
In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.
Source: *Source: Australian Government Labour Market Insights
To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.
Related career opportunities
Browse occupations related to Customer Service Representative
Further reading
What can you do with a Certificate III in Retail?
13th October 2020
Most popular retail courses
21st July 2022All customer service representative courses
- BSB30120 Certificate III in Business (Customer Engagement)
- Customer Experience: Elevate
- Undergraduate Certificate in Business
- Undergraduate Certificate in Fashion Business
- BSB30112 Certificate III in Business
- BSB30415 Certificate III in Business Administration
- AUR21120 Certificate II in Automotive Sales (Service Station Sales and Service)
- FWP30616 Certificate III in Timber Merchandising
- SITSS00077 Customer Service Management Skill Set
- SIR20216 Certificate II in Retail Services (Food Speciality)
- FNS30515 Certificate III in General Insurance
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- BSB20211 Certificate II in Customer Contact
- 10937NAT Diploma of English Proficiency
- 10855NAT Certificate III in English Proficiency
- SIR30216 Certificate III in Retail
- SIR20216 Certificate II in Retail Services
- BSBOPS304 Deliver and Monitor a Service to Customers
- SIR20212 Certificate II in Retail Services
- 22629VIC Certificate II in Small Business Operations and Innovation
- 10854NAT Certificate II in English Proficiency
- 10949NAT Certificate II in Applied Language
- BSB30412 Certificate III in Business Administration
- 11039NAT Certificate II in Career Preparation
- SITXCCS014 Provide Service to Customers
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- HLT47121 Certificate IV in Hospital or Health Services Pharmacy Support
- AUR30116 Certificate III in Automotive Administration
- 22644VIC Certificate IV in EAL (Employment / Professional)
- 39283QLD Certificate II in Core Skills for Employment and Training - Communication
Customer Service Representative careers
Are you looking to start a rewarding career in customer service? The Customer Service Representative courses in Lismore offer a range of opportunities for both beginners and experienced learners. With a selection of 18 competent courses, including Certificate III in Retail and Certificate III in Business (Customer Engagement), you can gain the necessary skills to excel in a dynamic job market. Whether you're new to the field or looking to enhance your expertise, these courses are tailored to help you succeed.
For those without previous experience, Lismore provides excellent beginner courses such as the Customer Experience: Elevate program and the Customer Service Skill Set. These courses will equip you with essential skills to interact effectively with customers, ensuring you are well-prepared for job opportunities in the local area. With 16 beginner options to choose from, you have the freedom to select the path that best suits your interests and career aspirations.
If you already possess experience or qualifications in the industry, consider advancing your career with courses like the Certificate IV in General Insurance or the Certificate IV in Hospital or Health Services Pharmacy Support. These advanced courses are designed to deepen your expertise and enhance your prospects, allowing you to take on more responsibilities in customer service roles across various sectors.
In addition to the comprehensive courses offered, the Customer Service Representative job roles intersect with broader fields of study such as Business courses, Retail courses, and Customer Engagement. These connections ensure that learners can diversify their skills and pursue varying career paths. Lismore is well-positioned to support your educational journey, providing access to reputable training providers recognised in the industry.
Embarking on your educational journey in customer service can open up numerous career opportunities, making now the ideal time to explore the Customer Service Representative courses in Lismore. With 18 courses available, ranging from beginner to advanced levels, you can seamlessly transition into a fulfilling career that meets the needs of today’s fast-paced work environment. Take the first step towards success by enrolling in one of the outstanding courses available in your local area.