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Customer Service Representative Courses in Lismore

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Lismore?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

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To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

Are you looking to start a rewarding career in customer service? The Customer Service Representative courses in Lismore offer a range of opportunities for both beginners and experienced learners. With a selection of 18 competent courses, including Certificate III in Retail and Certificate III in Business (Customer Engagement), you can gain the necessary skills to excel in a dynamic job market. Whether you're new to the field or looking to enhance your expertise, these courses are tailored to help you succeed.

For those without previous experience, Lismore provides excellent beginner courses such as the Customer Experience: Elevate program and the Customer Service Skill Set. These courses will equip you with essential skills to interact effectively with customers, ensuring you are well-prepared for job opportunities in the local area. With 16 beginner options to choose from, you have the freedom to select the path that best suits your interests and career aspirations.

If you already possess experience or qualifications in the industry, consider advancing your career with courses like the Certificate IV in General Insurance or the Certificate IV in Hospital or Health Services Pharmacy Support. These advanced courses are designed to deepen your expertise and enhance your prospects, allowing you to take on more responsibilities in customer service roles across various sectors.

In addition to the comprehensive courses offered, the Customer Service Representative job roles intersect with broader fields of study such as Business courses, Retail courses, and Customer Engagement. These connections ensure that learners can diversify their skills and pursue varying career paths. Lismore is well-positioned to support your educational journey, providing access to reputable training providers recognised in the industry.

Embarking on your educational journey in customer service can open up numerous career opportunities, making now the ideal time to explore the Customer Service Representative courses in Lismore. With 18 courses available, ranging from beginner to advanced levels, you can seamlessly transition into a fulfilling career that meets the needs of today’s fast-paced work environment. Take the first step towards success by enrolling in one of the outstanding courses available in your local area.