
How do I become a Customer Service Representative in Lismore?
Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Lismore
The following providers offer Customer Service Representative courses in Lismore, New South Wales.














































Common questions
In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.
Source: *Source: Australian Government Labour Market Insights
To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.
Related career opportunities
Browse occupations related to Customer Service Representative
Further reading


What can you do with a Certificate III in Retail?
13th October 2020
Most popular retail courses
21st July 2022All customer service representative courses
- Customer Experience: Elevate
- SIR30216 Certificate III in Retail
- BSB30412 Certificate III in Business Administration
- SIR20216 Certificate II in Retail Services (Food Speciality)
- SIR10116 Certificate I in Retail Services
- 10855NAT Certificate III in English Proficiency
- BSB30120 Certificate III in Business (Upgrade)
- BSB20211 Certificate II in Customer Contact
- FSK10119 Certificate I in Access to Vocational Pathways (Customer Service Skill Set)
- BSB30120 & SIT20122 Dual Certificate III in Business & Certificate II in Tourism
- BSBOPS304 Deliver and Monitor a Service to Customers
- 10949NAT Certificate II in Applied Language
- Undergraduate Certificate in Business
- BSBOPS305 Process Customer Complaints
- 39283QLD Certificate II in Core Skills for Employment and Training - Communication
- 11074NAT Certificate III in Applied Language
- AUR21120 Certificate II in Automotive Sales (Service Station Sales and Service)
- HLT47121 Certificate IV in Hospital or Health Services Pharmacy Support
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- AUR30116 Certificate III in Automotive Administration
- FWP30616 Certificate III in Timber Merchandising
- 10937NAT Diploma of English Proficiency
- FNS41422 Certificate IV in General Insurance
- BSB30112 Certificate III in Business
- SIR20212 Certificate II in Retail Services
- BSB30120 Certificate III in Business (Office Environment)
- 22480VIC Certificate II in Small Business (Operations/Innovation)
- SITXCCS014 Provide Service to Customers
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- BSBSS00094 Cyber Security Awareness Skill Set
Customer Service Representative careers
Are you looking to start a rewarding career in customer service? The Customer Service Representative courses in Lismore offer a range of opportunities for both beginners and experienced learners. With a selection of 18 competent courses, including Certificate III in Retail and Certificate III in Business (Customer Engagement), you can gain the necessary skills to excel in a dynamic job market. Whether you're new to the field or looking to enhance your expertise, these courses are tailored to help you succeed.
For those without previous experience, Lismore provides excellent beginner courses such as the Customer Experience: Elevate program and the Customer Service Skill Set. These courses will equip you with essential skills to interact effectively with customers, ensuring you are well-prepared for job opportunities in the local area. With 16 beginner options to choose from, you have the freedom to select the path that best suits your interests and career aspirations.
If you already possess experience or qualifications in the industry, consider advancing your career with courses like the Certificate IV in General Insurance or the Certificate IV in Hospital or Health Services Pharmacy Support. These advanced courses are designed to deepen your expertise and enhance your prospects, allowing you to take on more responsibilities in customer service roles across various sectors.
In addition to the comprehensive courses offered, the Customer Service Representative job roles intersect with broader fields of study such as Business courses, Retail courses, and Customer Engagement. These connections ensure that learners can diversify their skills and pursue varying career paths. Lismore is well-positioned to support your educational journey, providing access to reputable training providers recognised in the industry.
Embarking on your educational journey in customer service can open up numerous career opportunities, making now the ideal time to explore the Customer Service Representative courses in Lismore. With 18 courses available, ranging from beginner to advanced levels, you can seamlessly transition into a fulfilling career that meets the needs of today’s fast-paced work environment. Take the first step towards success by enrolling in one of the outstanding courses available in your local area.