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Customer Service Representative Courses in Maryborough

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Maryborough?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

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To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you're looking to enhance your skills and embark on a rewarding career in customer service, explore the numerous Customer Service Representative courses in Maryborough. With a selection of 18 courses available, you'll find options suited for all levels. Beginners can choose from popular courses like the Certificate III in Retail and the Certificate III in Business (Customer Engagement). These pathways are designed to equip you with essential skills to thrive in various customer-facing roles.

Moreover, if you have prior experience, consider advancing your career with courses such as the Certificate IV in General Insurance and the Certificate IV in Hospital or Health Services Pharmacy Support. With training providers like RTS Queensland offering these valuable courses, you can gain the qualifications needed to excel in the customer service industry right here in Maryborough.

Customer Service Representative courses in Maryborough open the door to various career opportunities. Once you complete your training, roles such as Customer Relationship Manager and Customer Service Officer will be within your reach. These courses not only enhance your skills but also prepare you for exciting positions like Service Delivery Manager and Store Manager. Don’t miss the chance to transform your career in this dynamic field!