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Customer Service Representative Courses in Mildura

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Mildura?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

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To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you’re looking to kickstart a rewarding career in customer service, consider enrolling in one of the many Customer Service Representative courses in Mildura. With 17 courses available in the region, there are plenty of opportunities to gain the skills necessary to excel in this dynamic field. If you're new to customer service, popular beginner courses like the Certificate III in Retail SIR30216 or the Certificate III in Business (Customer Engagement) BSB30120 can provide you with essential knowledge and practical skills to ensure you're well-prepared for your future role.

In addition to beginner courses, there are also advanced options for those with prior experience, such as the Certificate IV in General Insurance FNS41422 and the Certificate IV in Hospital or Health Services Pharmacy Support HLT47121. Each course is designed to build on your existing skills, helping you to advance your career in customer service. If you’re interested in broader business skills, consider exploring our Business courses or Retail courses for additional learning opportunities.

Completing one of the Customer Service Representative courses in Mildura opens the door to a variety of job roles in the customer service industry. You might find yourself considering positions such as a Customer Relationship Manager, a Customer Service Officer, or even a Store Manager. Each of these roles offers unique challenges and rewards, fostering your growth and development within the customer service and retail sectors.

Moreover, the local demand for skilled Customer Service Representatives in Mildura continues to grow, making now the perfect time to invest in your education. By undertaking these courses, you can position yourself favourably within the job market and pursue pathways in areas like Customer Engagement or Retail Operations. Explore the exciting courses available, and take the first step towards a fulfilling career today!