
Courses for beginners
There are 8 courses available in Mildura Victoria for beginner learners with no prior experience or qualifications.
Certificate III in Retail
- There are no mandated entry requirements.

Certificate III in Business (Customer Engagement)
- There are no mandated entry requirements.

Customer Experience: Elevate
- There are no mandated entry requirements.

Certificate II in Retail Services
- There are no mandated entry requirements.








Certificate I in Retail Services
- There are no mandated entry requirements.

Courses for experienced learners
There are 2 courses available in Mildura Victoria for experienced learners with prior experience or qualifications.
Certificate IV in General Insurance
- There are no mandated entry requirements.



Certificate IV in Hospital or Health Services Pharmacy Support
- At least 1 years work experience in a related field OR
- Completed Certificate III in Hospital or Health Services Pharmacy Support or equivalent qualifications

Key questions
How can I become a customer service representative?
To become a customer service representative in Mildura, you may want to consider completing the Customer Experience: Elevate. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Mildura?
You can train to become a customer service representative by completing a qualification with Academy Xi. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Mildura area that provide customer service representative training. The nearest campus is located right in the center of Mildura. You can also study a customer service representative course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service representative sector.
Retail Assistant
A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.
Retail Team Leader
A Retail Team Leader supervises staff, ensures sales goals are met, and provides excellent customer service while resolving issues.
Store Manager
A Store Manager oversees retail operations, managing staff, finances, and customer service while handling advertising and resolving issues.
Cashier
A Cashier processes payments, provides receipts, balances cash, and ensures adequate change while delivering excellent customer service.
Car Salesman
Car Salesmen assist customers in purchasing vehicles, providing advice, demonstrating features, organising finance, and processing transactions.
Retail Supervisor
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
Department Manager
A Department Manager oversees retail operations, sets sales targets, supervises staff, monitors stock, and organises promotions, requiring strong communication and problem-solving skills.
Retail Manager
A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.
Area Manager
An Area Manager oversees operations within a specific region, managing teams, finances, and customer service to ensure effective performance.
Regional Manager
A Regional Manager oversees operations across multiple branches in a specified area, focusing on efficiency, profits, and effective leadership.
Retail Executive
A Retail Executive manages retail operations, sets sales targets, analyses profits, and engages in marketing and strategic planning.
Cluster Manager
A Cluster Manager oversees daily operations across multiple stores, ensuring profitability, effective service, strong leadership, and problem-solving.
More about customer service representative courses in Mildura
If you’re looking to kickstart a rewarding career in customer service, consider enrolling in one of the many Customer Service Representative courses in Mildura. With 17 courses available in the region, there are plenty of opportunities to gain the skills necessary to excel in this dynamic field. If you're new to customer service, popular beginner courses like the Certificate III in Retail SIR30216 or the Certificate III in Business (Customer Engagement) BSB30120 can provide you with essential knowledge and practical skills to ensure you're well-prepared for your future role.
In addition to beginner courses, there are also advanced options for those with prior experience, such as the Certificate IV in General Insurance FNS41422 and the Certificate IV in Hospital or Health Services Pharmacy Support HLT47121. Each course is designed to build on your existing skills, helping you to advance your career in customer service. If you’re interested in broader business skills, consider exploring our Business courses or Retail courses for additional learning opportunities.
Completing one of the Customer Service Representative courses in Mildura opens the door to a variety of job roles in the customer service industry. You might find yourself considering positions such as a Customer Relationship Manager, a Customer Service Officer, or even a Store Manager. Each of these roles offers unique challenges and rewards, fostering your growth and development within the customer service and retail sectors.
Moreover, the local demand for skilled Customer Service Representatives in Mildura continues to grow, making now the perfect time to invest in your education. By undertaking these courses, you can position yourself favourably within the job market and pursue pathways in areas like Customer Engagement or Retail Operations. Explore the exciting courses available, and take the first step towards a fulfilling career today!
Further reading


What can you do with a Certificate III in Retail?
13th October 2020