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Customer Service Representative Courses in South Australia

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in South Australia?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in South Australia

The following providers offer Customer Service Representative courses in South Australia.
River Oak College
46425
1
Academy Xi
1
TAFE Queensland
0275
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
Target Training
90731
2
MADEC
3957
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
Tubal
51679
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Alffie
41206
2
Learning Sphere
91718
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
Key Institute
20855
1
TAFE SA
41026
2
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Rexcel Training
1044
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

Author Image Courses.com.au Team

Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you are seeking to establish or advance your career in customer service, the diverse range of Customer Service Representative courses in South Australia is tailored to meet your needs. This state offers 20 comprehensive courses delivered by recognised training providers, including ARC Training, TAFE SA, and Comtech Training for specific skill sets like Cyber Security Awareness. These courses cater to both beginners and experienced learners, ensuring that whether you are just starting out or looking to specialise, there is an option for you. Notable beginner courses such as the Certificate III in Retail and Certificate III in Business (Customer Engagement) equip you with essential skills to thrive in customer-facing roles.

For individuals with prior experience, advanced courses like the Certificate IV in General Insurance and the Diploma of English Proficiency provide opportunities to further develop specialised skills that are highly valued in today's job market. The focus on practical training and customer engagement principles ensures that you are well-prepared to meet the demands of employers in the South Australian region. In addition, the Customer Engagement category highlights the importance of building relationships in various business and retail settings.

The landscape for customer service roles in South Australia is dynamic and ever-evolving, making it imperative for professionals to keep their skills relevant. By enrolling in Customer Service Representative courses in South Australia, you will gain a competitive edge and the confidence to excel in roles across multiple sectors, including Business courses and Retail courses. With a variety of courses offered in the vibrant South Australia area, you can choose one that fits your career aspirations and learning style, supported by reputable providers such as TAFE SA.

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