Courses for beginners
There are 8 courses available in Adelaide South Australia for beginner learners with no prior experience or qualifications.
SIR30216
Certificate III in Retail
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
BSB30120
Certificate III in Business (Customer Engagement)
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
Customer Experience: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
SIR20216
Certificate II in Retail Services
Blended, Distance, Online, Traineeship
4 - 18 months
$0 - $4,330
- There are no mandated entry requirements.
+ 6 more
SIR10116
Certificate I in Retail Services
Online
6 months
$1,200
- There are no mandated entry requirements.
Gold Coast Training College
Courses for experienced learners
There are 2 courses available in Adelaide South Australia for experienced learners with prior experience or qualifications.
FNS41422
Certificate IV in General Insurance
On Campus, Online, Traineeship
7 - 36 months
$0 - $6,000
- There are no mandated entry requirements.
HLT47121
Certificate IV in Hospital or Health Services Pharmacy Support
Traineeship
24 months
$5,500
- At least 1 years work experience in a related field OR
- Completed Certificate III in Hospital or Health Services Pharmacy Support or equivalent qualifications
SWC Training
Key questions
How can I become a customer service representative?
To become a customer service representative in Adelaide, you may want to consider completing the Certificate III in Retail. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Adelaide?
You can train to become a customer service representative by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Adelaide area that provide customer service representative training. The nearest campus is located right in the center of Adelaide. You can also study a customer service representative course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service representative sector.
Retail Assistant
A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.
Avg yearly income
$62,400
Skill level
Beginner
Retail Team Leader
A Retail Team Leader supervises staff, ensures sales goals are met, and provides excellent customer service while resolving issues.
Avg yearly income
$75,400
Skill level
Beginner
Store Manager
A Store Manager oversees retail operations, managing staff, finances, and customer service while handling advertising and resolving issues.
Avg yearly income
$78,000
Skill level
Advanced
Cashier
A Cashier processes payments, provides receipts, balances cash, and ensures adequate change while delivering excellent customer service.
Avg yearly income
$54,600
Skill level
Beginner
Car Salesman
Car Salesmen assist customers in purchasing vehicles, providing advice, demonstrating features, organising finance, and processing transactions.
Avg yearly income
$72,800
Skill level
Beginner
Retail Supervisor
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
Avg yearly income
$55,016
Skill level
Beginner
Department Manager
A Department Manager oversees retail operations, sets sales targets, supervises staff, monitors stock, and organises promotions, requiring strong communication and problem-solving skills.
Avg yearly income
$104,000
Skill level
Advanced
Retail Manager
A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.
Avg yearly income
$93,600
Skill level
Advanced
Area Manager
An Area Manager oversees operations within a specific region, managing teams, finances, and customer service to ensure effective performance.
Avg yearly income
$101,400
Skill level
Advanced
Regional Manager
A Regional Manager oversees operations across multiple branches in a specified area, focusing on efficiency, profits, and effective leadership.
Avg yearly income
$124,800
Skill level
Advanced
Retail Executive
A Retail Executive manages retail operations, sets sales targets, analyses profits, and engages in marketing and strategic planning.
Avg yearly income
$112,996
Skill level
Advanced
Cluster Manager
A Cluster Manager oversees daily operations across multiple stores, ensuring profitability, effective service, strong leadership, and problem-solving.
Avg yearly income
$72,488
Skill level
Advanced
More about customer service representative courses in Adelaide
Are you looking to kickstart your career with Customer Service Representative courses in Adelaide? You’re in the right place! Adelaide offers a variety of beginner and advanced courses tailored for aspiring customer service professionals. Whether you're new to the workforce or looking to build on your existing skills, there’s something for everyone. Explore a diverse range of options, including the Certificate III in Retail SIR30216 or the Certificate III in Business (Customer Engagement) BSB30120, both designed to enhance your customer service prowess.
For those just starting their journey, there are 17 beginner courses available to help you gain valuable skills and qualifications without prior experience. Check out courses like the Customer Experience: Elevate or the Customer Service Skill Set SITSS00078. These courses are offered by recognised training providers, including TAFE SA, known for its comprehensive training programs and commitment to student success in Adelaide.
If you already have some experience in the field, Adelaide also has advanced courses to help you take your skills to the next level. Courses such as the Certificate IV in General Insurance FNS41422 and the Certificate IV in Hospital or Health Services Pharmacy Support HLT47121 can significantly boost your career in customer service. Dive into these in-depth courses offered by providers like ARC Training, which are designed for experienced learners aiming for a higher position in their careers.
Beyond just qualifications, these Customer Service Representative courses in Adelaide emphasise practical skills and real-world applications, ensuring you're job-ready by the time you finish your studies. The local providers, such as IBC for their Certificate III in Business (Customer Engagement), equip you with all the essential tools for success in customer interactions.
Don’t miss out on the chance to enhance your skills and kickstart your career in customer service. Explore our extensive list of Customer Service Representative courses in Adelaide today, and find the perfect fit for your learning journey. With various courses tailored to both beginners and advanced learners, you’ll not only gain qualified certifications but also the confidence to excel in the customer service industry.
Further reading
What can you do with a Certificate III in Retail?
13th October 2020
