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Customer Service Representative Courses in Adelaide

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Adelaide?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Adelaide

The following providers offer Customer Service Representative courses in Adelaide, South Australia.
National Skills
45438
1
Alffie
41206
3
Central Coast Community College
90304
1
Learning Sphere
91718
2
Key Institute
20855
2
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
TIME Education and Training
40058
1
Tubal
51679
3
Arrow Training Services
6127
1
Integrity Business College
21739
1
Academy Xi
1
TAFE Queensland
0275
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
Target Training
90731
2
MADEC
3957
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
TAFE SA
41026
2
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Rexcel Training
1044
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

Author Image Courses.com.au Team

There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

Author Image Courses.com.au Team

Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

Are you looking to kickstart your career with Customer Service Representative courses in Adelaide? You’re in the right place! Adelaide offers a variety of beginner and advanced courses tailored for aspiring customer service professionals. Whether you're new to the workforce or looking to build on your existing skills, there’s something for everyone. Explore a diverse range of options, including the Certificate III in Retail SIR30216 or the Certificate III in Business (Customer Engagement) BSB30120, both designed to enhance your customer service prowess.

For those just starting their journey, there are 17 beginner courses available to help you gain valuable skills and qualifications without prior experience. Check out courses like the Customer Experience: Elevate or the Customer Service Skill Set SITSS00078. These courses are offered by recognised training providers, including TAFE SA, known for its comprehensive training programs and commitment to student success in Adelaide.

If you already have some experience in the field, Adelaide also has advanced courses to help you take your skills to the next level. Courses such as the Certificate IV in General Insurance FNS41422 and the Certificate IV in Hospital or Health Services Pharmacy Support HLT47121 can significantly boost your career in customer service. Dive into these in-depth courses offered by providers like ARC Training, which are designed for experienced learners aiming for a higher position in their careers.

Beyond just qualifications, these Customer Service Representative courses in Adelaide emphasise practical skills and real-world applications, ensuring you're job-ready by the time you finish your studies. The local providers, such as IBC for their Certificate III in Business (Customer Engagement), equip you with all the essential tools for success in customer interactions.

Don’t miss out on the chance to enhance your skills and kickstart your career in customer service. Explore our extensive list of Customer Service Representative courses in Adelaide today, and find the perfect fit for your learning journey. With various courses tailored to both beginners and advanced learners, you’ll not only gain qualified certifications but also the confidence to excel in the customer service industry.