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Customer Service Representative Courses in Tamworth

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Tamworth?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Tamworth

The following providers offer Customer Service Representative courses in Tamworth, New South Wales.
River Oak College
46425
1
MCI Institute
91088
1
Upskilled
40374
1
Williams Business College
41316
1
Academy Xi
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
Tubal
51679
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Alffie
41206
2
Learning Sphere
91718
1
Australian College of Higher Studies
90924
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
Key Institute
20855
1
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

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To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you're looking to kick-start your career in customer service, you’re in the right place! The Customer Service Representative courses in Tamworth offer a comprehensive selection of options tailored to various skill levels. Whether you're a beginner wanting to explore the field or an experienced professional seeking to enhance your qualifications, there's a course designed just for you. With 18 different courses available, including popular beginner options like the Certificate III in Retail and the Certificate III in Business (Customer Engagement), you can find the perfect fit for your needs.

For those just starting, there are 16 beginner courses that provide the essential skills to thrive in customer service roles. Courses such as the Customer Service Skill Set and the Certificate II in Customer Engagement focus on fundamental customer service concepts that will establish a strong foundation in your career. Notable qualifications like the Certificate II in Retail Services and the Certificate III in Customer Engagement can also open doors to exciting opportunities in Tamworth’s vibrant retail and service sectors.

If you have prior experience and are looking to expand your qualifications, several advanced courses are available in Tamworth. Notable offerings include the Certificate IV in General Insurance and the Certificate IV in Hospital or Health Services Pharmacy Support. These qualifications can enhance your skill set and career prospects, allowing you to tackle more specialised roles within the customer service field.

Additionally, the Business courses, Retail courses, and Customer Engagement courses are closely linked to customer service roles, providing further opportunities for growth. Engaging with these courses will equip you with relevant knowledge and skills vital for success in the customer service industry. Explore the range of Customer Service Representative courses in Tamworth today and take the first step towards a rewarding career in customer service!