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Customer Service Representative Courses in Shepparton

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Shepparton?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Shepparton

The following providers offer Customer Service Representative courses in Shepparton, Victoria.
National Skills
45438
1
Alffie
41206
3
Central Coast Community College
90304
1
Learning Sphere
91718
2
Key Institute
20855
2
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
3
Arrow Training Services
6127
1
Academy Xi
1
TAFE Queensland
0275
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
MADEC
3957
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
Qualify
41114
1
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
TasTAFE
60142
1
Australian Health and Science Institute
40185
1
Australian Academy of Advanced Skills
45240
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

Author Image Courses.com.au Team

Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you're looking to launch your career in customer service, there are numerous Customer Service Representative courses in Shepparton available to suit beginners and experienced learners alike. With 17 courses to choose from, you can find the right training to help you gain valuable skills and enhance your employability in this dynamic field. The courses range from beginner options like the Certificate III in Retail to advanced qualifications such as the Certificate IV in General Insurance.

For those new to the industry, the Shepparton region offers a variety of beginner-level courses. You might consider enrolling in the Certificate III in Business (Customer Engagement) or the Customer Experience: Elevate course to kickstart your career. These programs are designed to equip you with essential customer service skills and knowledge, making you a desirable candidate in various organisations within the area.

For individuals with prior experience, the sophisticated qualifications such as the Certificate IV in Hospital or Health Services Pharmacy Support can help advance your career. These Customer Service Representative courses in Shepparton are recognised and respected, ensuring that you receive a high-quality education tailored to industry standards.

Additionally, the Business courses and Retail courses available in Shepparton foster essential customer engagement skills that can be beneficial in a wide array of roles. When you choose a course in the area, you're not just gaining qualifications; you're also joining a vibrant community where you can network and build relationships with fellow learners and professionals in the field.