Customer Engagement

Browse careers that are in demand now and meet Australia’s future workforce needs.

Source: Jobs and Skills Australia

Courses in customer engagement

All skill levels Beginner Experienced
BSB50420

Diploma of Leadership and Management

Online
12 - 18 months
$0 - $6,422
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB40920

Certificate IV in Project Management Practice

Blended, Online
9 - 12 months
$1,250 - $5,009
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
CHC52021

Diploma of Community Services

Blended, On Campus, Online
6 - 16 months
$100 - $9,900
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB30120

Certificate III in Business

Blended, On Campus, Online
12 months
$1,795 - $4,361
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB50120

Diploma of Business

Online
12 months
$1,997 - $6,422
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR30116

Certificate III in Community Pharmacy

On Campus, Traineeship
4 - 12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB50120

Diploma of Business (Business Development)

Online
12 months
$3,595 - $4,050
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB30120

Certificate III in Business (Administration)

Online
12 months
$2,880 - $4,361
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB50620

Diploma of Marketing and Communication

Blended, Online
12 months
$1,995 - $6,995
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB30120

Certificate III in Business (Customer Engagement)

Blended, On Campus
12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.

Customer Experience: Elevate

Online
6 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB80320

Graduate Diploma of Strategic Leadership

Blended, Online
18 months
$12,995
  • At least 5 years work experience in a related field OR
  • Completed Diploma (AQF Level 5) or above in related fields of study and 3 years equivalent full-time relevant workplace experience OR
  • Completed Bachelor degree in related fields of study and 2 years equivalent full-time relevant workplace experience.
Additional requirements may apply.
  • At least 5 years work experience in a related field OR
  • Completed Diploma (AQF Level 5) or above in related fields of study and 3 years equivalent full-time relevant workplace experience OR
  • Completed Bachelor degree in related fields of study and 2 years equivalent full-time relevant workplace experience.
  • Completed Bachelor degree in related fields of study and 2 years equivalent full-time relevant workplace experience.
Additional requirements may apply.
SIR30216

Certificate III in Retail

Blended, On Campus
12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB50120

Diploma of Business (Leadership)

Online
12 months
$3,595
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.

Service Design: Elevate

Online
6 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.

Service Design: Foundations

Online
6 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
PSPSS00056

Public Sector Manager Skill Set

Blended, Online
6 months
$1,295
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.

Certified Salesforce Professional (Administrator)

Online
5 months
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.

IT Service Management Professional (ITIL® 4)

Online
3 months
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

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